Ski/Board Technician

About the role

This position is responsible for the servicing of skis, snowboards, and boots. Technicians will be tuning, mounting, and repairing skis/snowboards, as well as providing excellent customer service to all guests. This position will be expected to assist on the sales floor with sales of both hard and soft goods as needed. This is a seasonal position with both part-time and full-time opportunities available.

Responsibilities

• Service skis and snowboards; including tuning, mounting and repairs
• Assist customers in finding the right product, both hard and soft goods
• Maintain cleanliness of store and workspaces
• Participate in promotional activities
• Provide exemplary customer service
• Assist with boot fitting, guidance towards sales of boots and assist with sales of other product sold as needed
• Operate point of sale system and follow all cash handling procedures
• Additional duties as assigned

Requirements

• Previous retail, or customer service experience, preferred
• Outdoor sporting knowledge, a plus
• Must be a team player
• Strong written and verbal communication skills
• Proficient computer skills
• Customer service oriented

Benefits

• Alterra Mountain Company Employee Pass – free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Pay

$20.00/hr