Children's Ambassador, .6 FTE, 1st shift
Children's Wisconsin · Milwaukee, WI · 2 mo ago
OTHRPart-time
What You’ll Do
- Welcome with warmth and empathy: Actively greet visitors with kindness, compassion, and understanding—recognizing that families may be experiencing stress, worry, or joy.
- Guide with care: Badge and screen guests according to visitation guidelines, then help them navigate the facility with confidence.
- Support families: Determine destinations and transportation needs, offering assistance every step of the way.
- Transport patients safely: Provide internal patient transport that is both secure and engaging.
- Keep us moving: Stock and move wheelchairs, strollers, and carts to ensure accessibility across the facility.
What We’re Looking For
- A high school diploma, GED, or equivalent.
- At least one year of customer service experience, including conflict management.
- Understanding of developmental needs across all age groups—from neonatal to adult.
- Strong communication, interpersonal, and prioritization skills.
- Confidence and composure in stressful situations, with the ability to diffuse negativity.
- Critical thinking skills to make independent decisions in a fast-paced environment.
- Ability to work both independently and as part of a team.
- Bilingual abilities preferred.
- CPR certification (Basic Life Support for Healthcare Providers) required within 90 days of hire.
Scheduling Requirements
- On-call shift: Required approximately once every two weeks. This is a paid “stand by” shift for illness replacement. Coverage includes 1st and 2nd shift on Saturday and Sunday. 3rd shift on-call coverage is required seven days a week.
- Every other weekend is required.
- Participation in a holiday rotation is required.
Why You’ll Love This Role
- Be a source of comfort: You’ll be the first point of connection for families, offering empathy and reassurance during moments that matter most.
- Gain professional development and training opportunities.
- Work in a supportive, mission-driven environment.
- Enjoy competitive pay and benefits.
- Make a real difference every day by creating safe, welcoming experiences for children and families.
Schedule
Rotating schedule:
- Monday 8am-4:30pm
- Thursday-Friday 7:30am-11:30am
- Saturday 8am-4:30pm
- Sunday 8am-4:30pm
- Monday-Tuesday 7:30am-11:30am
- Friday 7:30am-4:00pm
- Monday 7:30am-4pm
- Thursday-Friday 7:30am-11;30am
- Saturday 8am-4pm
- Sunday 8am-4pm
- Monday-Tuesday 7:30am-11:30am
- Friday 8am-4:30pm
- A high school diploma, GED, or equivalent.
- At least one year of customer service experience, including conflict management.
- Understanding of developmental needs across all age groups—from neonatal to adult.
- Strong communication, interpersonal, and prioritization skills.
- Confidence and composure in stressful situations, with the ability to diffuse negativity.
- Critical thinking skills to make independent decisions in a fast-paced environment.
- Ability to work both independently and as part of a team.
- Bilingual abilities preferred.
- CPR certification (Basic Life Support for Healthcare Providers) required within 90 days of hire.
- Professional development and training opportunities.
- A supportive, mission-driven environment.
- The chance to make a real difference every day by creating safe, welcoming experiences for children and families.
- Monday 8am-4:30pm
- Thursday-Friday 7:30am-11:30am
- Saturday 8am-4:30pm
- Sunday 8am-4:30pm
- Monday-Tuesday 7:30am-11:30am
- Friday 7:30am-4:00pm
- Monday 7:30am-4pm
- Thursday-Friday 7:30am-11;30am
- Saturday 8am-4pm
- Sunday 8am-4pm
- Monday-Tuesday 7:30am-11:30am
- Friday 8am-4:30pm
- A high school diploma, GED, or equivalent.
- At least one year of customer service experience, including conflict management.
- Understanding of developmental needs across all age groups—from neonatal to adult.
- Strong communication, interpersonal, and prioritization skills.
- Confidence and composure in stressful situations, with the ability to diffuse negativity.
- Critical thinking skills to make independent decisions in a fast-paced environment.
- Ability to work both independently and as part of a team.
- Bilingual abilities preferred.
- CPR certification (Basic Life Support for Healthcare Providers) required within 90 days of hire.
- Customer service skills.
- Empathy and emotional intelligence.
- Conflict management.
- Developmental understanding.
- Communication and interpersonal skills.
- Prioritization skills.
- Stress management.
- Teamwork.
- Bilingual abilities (preferred).
- CPR certification (Basic Life Support for Healthcare Providers).
- Professional development and training opportunities.
- A supportive, mission-driven environment.
- The chance to make a real difference every day by creating safe, welcoming experiences for children and families.
- Monday 8am-4:30pm
- Thursday-Friday 7:30am-11:30am
- Saturday 8am-4:30pm
- Sunday 8am-4:30pm
- Monday-Tuesday 7:30am-11:30am
- Friday 7:30am-4:00pm
- Monday 7:30am-4pm
- Thursday-Friday 7:30am-11;30am
- Saturday 8am-4pm
- Sunday 8am-4pm
- Monday-Tuesday 7:30am-11:30am
- Friday 8am-4:30pm
- A high school diploma, GED, or equivalent.
- At least one year of customer service experience, including conflict management.
- Understanding of developmental needs across all age groups—from neonatal to adult.
- Strong communication, interpersonal, and prioritization skills.
- Confidence and composure in stressful situations, with the ability to diffuse negativity.
- Critical thinking skills to make independent decisions in a fast-paced environment.
- Ability to work both independently and as part of a team.
- Bilingual abilities preferred.
- CPR certification (Basic Life Support for Healthcare Providers) required within 90 days of hire.
- Customer service skills.
- Empathy and emotional intelligence.
- Conflict management.
- Developmental understanding.
- Communication and interpersonal skills.
- Prioritization skills.
- Stress management.
- Teamwork.
- Bilingual abilities (preferred).
- CPR certification (Basic Life Support for Healthcare Providers).
- Professional development and training opportunities.
- A supportive, mission-driven environment.
- The chance to make a real difference every day by creating safe, welcoming experiences for children and families.
- Monday 8am-4:30pm
- Thursday-Friday 7:30am-11:30am
- Saturday 8am-4:30pm
- Sunday 8am-4:30pm
- Monday-Tuesday 7:30am-11:30am
- Friday 7:30am-4:00pm
- Monday 7:30am-4pm
- Thursday-Friday 7:30am-11;30am
- Saturday 8am-4pm
- Sunday 8am-4pm
- Monday-Tuesday 7:30am-11:30am
- Friday 8am-4:30pm
- A high school diploma, GED, or equivalent.
- At least one year of customer service experience, including conflict management.
- Understanding of developmental needs across all age groups—from neonatal to adult.
- Strong communication, interpersonal, and prioritization skills.
- Confidence and composure in stressful situations, with the ability to diffuse negativity.
- Critical thinking skills to make independent decisions in a fast-paced environment.
- Ability to work both independently and as part of a team.
- Bilingual abilities preferred.
- CPR certification (Basic Life Support for Healthcare Providers) required within 90 days of hire.
- Customer service skills.
- Empathy and emotional intelligence.
- Conflict management.
- Developmental understanding
(Note: Specific shifts may vary based on scheduling requirements and coverage needs.)
Qualifications
Benefits
Children’s Wisconsin offers competitive pay and benefits, including:
Pay
Competitive pay is offered based on experience and qualifications.
Schedule
Rotating schedule:
(Note: Specific shifts may vary based on scheduling requirements and coverage needs.)
Qualifications
Skills
Benefits
Pay
Competitive pay is offered based on experience and qualifications.
Schedule
Rotating schedule:
(Note: Specific shifts may vary based on scheduling requirements and coverage needs.)
Qualifications
Skills
Benefits
Pay
Competitive pay is offered based on experience and qualifications.
Schedule
Rotating schedule:
(Note: Specific shifts may vary based on scheduling requirements and coverage needs.)