Child Welfare Trainer/Content Developer - Durham, NC/Hybrid

Description

NC FAST requires the services of a trainer/content developer to support training implementation of NC FAST Medicaid Transformation Project modules.

The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST).

This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners.

This resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.

Qualifications

Must have a Bachelor's degree in a relevant field such as education, human services, or a related field.

At least 5 years of experience in training and/or curriculum development.

Experience with Adobe FrameMaker and other eLearning authoring tools.

Strong understanding of adult learning principles and best practices.

Excellent communication and facilitation skills.

Ability to travel approximately 25% of the time, including some evenings and weekends.