Chief Operating Officer (COO)

About the role

The Chief Operating Officer (COO) is a rare opportunity to work side-by-side with the CEO and leadership team to operationalize vision, scale the business, and deliver measurable outcomes across the organization.

Key Responsibilities

• Design and implement scalable operational systems and processes across sales, delivery, finance, product, and customer success
• Translate strategic goals into executable plans, timelines, KPIs, and team-level accountability
• Partner with the CEO on fundraising, investor relations, and board reporting
• Oversee hiring plans, team structure, and performance management
• Ensure cross-functional alignment, smooth handoffs, and high execution velocity across departments
• Support strategic deals and customer onboarding for enterprise clients
• Own OKR planning, dashboards, and metrics to track growth, engagement, and operational efficiency

Required Skills & Qualifications

• 10+ years of experience in senior operational roles, including 3+ years in a COO or VP Operations role at a SaaS or startup company
• Proven ability to scale processes, teams, and infrastructure in early-to-growth stage companies
• Strong understanding of B2B SaaS metrics, GTM alignment, and financial operations
• Exceptional organizational, leadership, and communication skills
• High comfort with ambiguity, context-switching, and problem-solving in a fast-paced environment
• Experience working directly with founders, investors, and external partners

What We Offer

• Remote-first flexibility with in-person collaboration options
• Competitive compensation and meaningful equity
• Executive leadership role in a category-defining company
• Transparent, collaborative team culture and high ownership environment
• The opportunity to shape the future of regulatory tech and make a global impact