Chief Operating Officer (COO)

About the role

The Chief Operating Officer (COO) is responsible for Jetty's manufacturing, supply chain, and operational strategy.

Reporting to the CEO, the COO oversees manufacturing facilities in Oakland, CA and Albany, NY, as well as a third-party manufacturing partner in Denver, CO.

The COO ensures operational excellence, scalability, and long-term competitiveness, aligning with corporate objectives.

Key Responsibilities

• Manufacturing Strategy & Operational Leadership: Provide executive leadership for Jetty's manufacturing network, ensuring operational excellence, scalability, and long-term competitiveness.

• Lead operational performance across Jetty's manufacturing facilities and third-party manufacturing partnerships.

• Build a scalable operating model capable of supporting future growth, geographic expansion, and product innovation.

• Drive enterprise-wide operational excellence initiatives that improve efficiency, quality, service, and profitability.

• Ensure manufacturing capabilities remain aligned with commercial demand and strategic priorities.

• Buildout and Relocation of CA Headquarters: lead the planned relocation of Jetty’s headquarters within California.

• Innovation, R&D & Scale-Up: Build and institutionalize a scalable innovation, research & development, and commercialization engine that supports Jetty's long-term growth, product leadership, and market expansion.

• Supply Chain & Network Optimization: Develop a resilient, efficient manufacturing network that delivers consistent execution and supports long-term business growth.

• Financial Stewardship: Drive operational performance that strengthens profitability and creates long-term enterprise value.

• Operational Governance, Quality & Compliance: Ensure operational integrity through disciplined governance, quality systems, and regulatory excellence.

• Executive Leadership & Organizational Development: Build an operational organization capable of sustaining high performance and long-term growth.

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Operations Management, Supply Chain, Business Administration, or a related field required; MBA or advanced degree preferred.
• 15+ years of progressive leadership experience in manufacturing, operations, or supply chain, including executive-level responsibility for multi-site operations.
• Proven success leading complex manufacturing organizations through periods of growth, transformation, and operational scaling.
• Demonstrated experience overseeing multiple production facilities and/or contract manufacturing partnerships within a regulated industry.
• Experience leading innovation, product commercialization, process scale-up, or R&D functions within a manufacturing environment.
• Strong financial acumen with experience managing operating budgets, capital investments, cost optimization, and operational profitability.
• Track record of building high-performing leadership teams and developing operational talent through coaching, succession planning, and organizational development.
• Experience driving Lean Manufacturing, continuous improvement, operational excellence, and change management initiatives.
• Strong understanding of production planning, quality systems, inventory management, supply chain strategy, and manufacturing network optimization.
• Exceptional executive communication, strategic thinking, and cross-functional leadership skills, with the ability to influence at the executive and Board levels.
• Experience in cannabis, consumer packaged goods (CPG), food and beverage, pharmaceutical, nutraceutical, or other highly regulated manufacturing environments strongly preferred.

What Success Looks Like in 12 Months

• Manufacturing operations across Oakland, Albany, and Jetty's Denver manufacturing partner operate with greater consistency, accountability, and alignment under a unified operational strategy.

• Operational performance improves across key metrics including productivity, quality, service levels, manufacturing costs, inventory health, and overall equipment effectiveness.

• The California headquarters relocation and facility transition are successfully planned and executed, positioning Jetty with a scalable operational footprint while maintaining business continuity, product quality, and customer service levels.

• A scalable manufacturing and supply chain strategy is established to support Jetty's long-term growth, innovation pipeline, and commercial objectives.

• A scalable innovation, R&D, and commercialization engine is established, enabling Jetty to efficiently develop, test, scale, and launch new products while supporting long-term growth and market expansion.

• Executive reporting and operational KPIs provide leadership with clear visibility into manufacturing performance, risks, and opportunities.

• Manufacturing and supply chain initiatives contribute measurable improvements in gross margin, operating leverage, and overall business profitability.

• Operational governance, quality systems, and compliance standards are strengthened across the manufacturing network while maintaining Jetty's commitment to product excellence.

• Strategic initiatives to improve manufacturing efficiency, capacity utilization, and gross margin are successfully launched and deliver measurable business impact.

• A high-performing operations leadership team is developed with clear accountability, strong succession planning, and a culture of continuous improvement, positioning the Vice President of Operations and site leaders for continued growth.