Chief Operating Officer

Position overview

The Milwaukee Jewish Federation is seeking a Chief Operating Officer (COO) to join its team during a pivotal moment of change and growth. This position will serve as the internal partner to the CEO, collaborating closely to develop and implement organizational strategies that align with the mission and priorities. In this role, you will oversee the daily operations of the Federation, ensuring that all functions run smoothly and effectively. You will be responsible for supervising senior staff, managing financial and operational performance, mitigating risk and driving initiatives that enhance productivity and outcomes.

CORE RESPONSIBILITIES

• Operational Leadership

  • Partner with the CEO to develop organizational strategies that align with mission and vision

  • Translate strategic vision into operational plans, objectives, and measurable outcomes

  • Monitor and evaluate operational performance, making data-driven decisions to enhance productivity and outcomes

  • Drive operational excellence and continuous improvement across all functions of the organization, ensuring effective systems and processes are in place to support the organization’s activities and goals

  • Identify and mitigate operational risks to ensure the safety and security of the Federation's assets and reputation

• Departmental Oversight

  • Finance & Administration: In partnership with the CFO, ensure sound financial planning, reporting, risk management and compliance

  • Real Estate, Properties and Facilities: Provide overall direction for the management of all Federation-owned properties

  • Management Information Systems: Guide IT & data strategy to ensure secure and efficient systems and platforms that support all areas of operations

  • Human Resources: Guide HR strategy to ensure alignment of people practices and resources with strategic and operational goals

  • Other departmental oversight TBD (e.g., Wisconsin Jewish Security Network, other programmatic areas)

• Strategic Initiatives

  • Lead the execution of strategic initiatives and key organizational priorities, including strategic plan and CRM transition

  • Oversee cross-functional coordination to ensure alignment across departments and programs

• Board & Community Engagement

  • Serve as a liaison to select board committees (e.g., Finance, Operations, Audit)

  • Support lay-professional partnerships and provide operational insight for governance decisions

  • Represent the Federation in community forums and with partner agencies as needed

QUALIFICATIONS & EXPERIENCE

• Education And/Or Experience

  • Bachelor’s degree required; advanced degree (MBA, MPA, JD, etc.) preferred
  • Minimum of ten years of experience of progressively responsible senior leadership roles in a business or public service organization, government, or nongovernmental organization; nonprofit leadership experience a plus

• Proven experience

  • Managing complex operations, staff, and budgets
  • Strong financial acumen
  • Strong strategic thinking, project management, and organizational development skills
  • Proven ability to translate operational issues and strategies, actionable plans, including process change and technology solutions
  • Excellent interpersonal, communication, and leadership skills

• Compensation and location

  • Compensation starts at $175,000 and includes generous time off and a competitive benefits package
  • The position is based in Milwaukee, Wisconsin