Chief Operating Officer

About the role

The Chief Operating Officer will lead the team, develop strategic plans, and ensure that all departments function effectively. The position requires a deep understanding of the legal industry, as well as financial acumen to manage billing and key performance indicators. This role is essential for driving the business forward and overseeing all operational aspects within the organization. Candidates must be adaptable and prepared to navigate the complexities of a dynamic work environment. The first 90 days will focus on acclimating to the business and formulating a comprehensive business plan.

Responsibilities

• Oversee all operations and lead the team to drive business growth
• Develop and implement a business plan within the first 90 days
• Identify operational pain points and propose effective solutions
• Understand the functions of all departments and ensure they align with business objectives
• Manage direct reports and foster a collaborative work environment

Requirements

• 3 years of experience as a Chief Operating Officer
• Strong finance background with an understanding of billing
• Interpret and analyze key performance indicators
• Experience in AI utilization
• Familiarity with software such as Filevine, HubSpot, and QuickBooks
• Experience in operations leadership roles
• Blend of operations and finance expertise
• Experience in the legal industry, with the ability to interact with attorneys and paralegals
• BA degree is preferred
• Knowledge of the Lemon Law is preferred

Benefits

• Medical, dental, and vision insurance
• PTO (2–4 weeks)
• Paid holidays
• 401(k) retirement plan with annual firm contribution
• Company-paid life insurance and additional life and AD&D coverage
• Critical illness insurance
• Hospital indemnity insurance
• Accident insurance
• Pet insurance
• Free parking
• Additional perks and benefits