Chief of Staff to the CXO
About EliseAI
We're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
About The Role
We're looking for a Chief of Staff to the Chief Experience Officer (CXO) to act as a force multiplier across customer operations. This is a highly entrepreneurial role for someone who wants founder-level ownership. You’ll sit at the intersection of customers, product, and execution to help scale how we deliver value as the business grows.
Key Responsibilities
Partner closely with the CXO to set priorities, define operating rhythms, and drive execution across customer operations
Operate with the mindset and accountability of a founder: identify gaps, propose solutions, and take initiatives from idea to execution
Translate high-level strategy into concrete initiatives that improve customer outcomes, operational efficiency, and business scale
Proactively surface risks, opportunities, and areas where the organization can move faster or smarter
Stay close to customers through direct engagement, demos, and feedback loops, using real-world insights to influence product direction
Play a key role in a weekly demo culture, where teams showcase new ideas, tools, and workflows to continuously improve how we operate
Maintain a focus on attracting top-tier talent to join our driven team
Move at rocket speed, build something massive
Requirements
Experience in a strategic and operational role at a startup, with a strong preference for founding team members or early hires who have helped build and scale teams, processes, or products from the ground up
Entrepreneurial mindset with a strong bias toward ownership, execution, and problem-solving
Comfort operating in technical environments, including close collaboration with product and engineering teams
Exceptional communication skills—able to synthesize complex ideas and align diverse stakeholders
Pioneering systems thinker with an interest in automation, tooling, and scalable processes
High learning velocity, curiosity, and willingness to dive deep into details
Willingness to work in person at our office 4-5 days a week
Why Join EliseAI?
Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.
Benefits
Competitive salaries
Medical, Dental and Vision premiums covered at 100%
Completely paid parental leave
Commute benefits
401(k) benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
Job Compensation Range
The salary range for this role is $175,000 - $250,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process.