Chief of Staff

Join us as we build the next Carvana—powered by dealerships across the US. We process tens of millions in vehicle revenue for 20+ leading brands and dealerships, serving everyone from publicly traded OEMs to fast-growing newcomers. Backed by $17.2M from Activant Capital, JP Morgan Payments, Winnebago Industries, Y Combinator, the Tesla alumni fund, and other strategic investors, we’re building the infrastructure for the next era of vehicle commerce.

About the Role

Ekho moves fast, and this Chief of Staff role exists to close the gap between cross-functional work and execution. You’ll work directly with our founders, own the operational layer that keeps initiatives moving, and tackle projects that would otherwise fall through the cracks. With visibility across the company, you’ll drive strategic projects, GTM and revenue operations, and hands-on responsibility for key enterprise accounts. This role is ideal if you thrive on solving large, ambiguous problems and reporting directly to the CEO.

Responsibilities

• Founder & Leadership Leverage: Extend the CEO and leadership team’s capacity by addressing high-priority, ambiguous problems, managing competing priorities, and ensuring timely decisions. Handle investor communications and key leadership reviews. Lead cross-functional projects from framing to execution.
• GTM & Account Leadership: Drive growth through marketing and GTM execution—write case studies, draft partnership announcements, refine pipeline tactics, and coordinate external contributors. Build and maintain leadership dashboards for performance, account health, and KPIs. Support enterprise accounts at QBRs and renewals, and help devise creative solutions for client challenges.
• Strategy & Company Operations: Turn vague priorities into actionable plans with clear owners and timelines. Identify and fix operational gaps, leaving behind sustainable processes. Assist with hiring and scaling as the company grows. The role evolves every 6 months, tackling the most critical challenges with autonomy and firepower.

Requirements

• 4–8 years in management consulting, investment banking, or a demanding startup operating role, with a track record of solving unfamiliar problems and delivering results.
• Ability to build systems and processes, not just one-off deliverables.
• Excellent written and verbal communication skills.
• Fluent with AI: you’ve built skills, routines, and agents, and use AI to streamline your work.
• Based in or willing to relocate to New York City.

Preferred Qualifications

• Experience in a regulated or operationally complex industry (automotive, fintech, insurance, healthcare, or similar).
• Experience supporting or managing key client or partner relationships.
• Time at an early-stage or high-growth startup, or exposure to how one operates.
• Comfortable operating with minimal oversight in a fast-moving environment.

How You Work

• Ambiguity-shaping: Turn fuzzy problems into clear, actionable plans and drive them to resolution.
• Do-er: Follow through on commitments quickly and effectively.
• High bar for excellence: Demand quality from yourself and others, with a low tolerance for mediocrity.
• AI-native: Use AI to fundamentally change how work gets done, not just for incremental efficiency.

Compensation & Benefits

• $170K–$200K base salary + meaningful equity.
• Health, dental, and vision coverage.
• 401(k) retirement plan.
• Free lunch and dinners.
• $700/year work setup stipend.
• Annual team offsite.