Chief of Staff

Join the Fun at Arrow International! Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe, and we’re growing fast! We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee, you’re part of a high-performing team that’s redefining fun and giving back to communities.

About the Role

Arrow International is seeking a Chief of Staff to serve as a highly trusted, strategic business partner to the President. This person will work side-by-side with the President to help drive key initiatives, improve communication, support executive decision-making, and ensure important priorities are moving forward across the business. This role will serve as a critical extension of the President and will require strong business judgment, executive presence, discretion, organization, and the ability to operate in a fast-paced, evolving environment. The ideal candidate is highly adaptable, proactive, and comfortable working closely with senior leaders while managing confidential information with professionalism.

Responsibilities

• Serve as a trusted business partner and advisor to the President, providing insight, support, and professional judgment.
• Attend key meetings with the President, capture detailed notes, identify action items, and ensure timely follow-up with stakeholders.
• Track strategic priorities, initiatives, deliverables, and commitments to ensure accountability and execution.
• Represent the President in meetings when needed and help ensure communication is clear, consistent, and aligned.
• Draft, edit, and respond to executive-level communications on behalf of the President as appropriate.
• Handle confidential and sensitive information with professionalism and discretion.
• Manage front-end communication, coordination, and follow-up so the President can remain focused on strategic priorities.
• Support scheduling, travel, calendar coordination, meeting preparation, technology setup, and logistics.
• Partner with senior leaders to improve communication, remove roadblocks, and help drive business priorities forward.
• Assist in preparing materials for executive meetings, leadership reviews, and Board of Directors meetings.
• Over time, help build and lead a small support team to expand executive operations capacity.
• Support special projects, business initiatives, and ad hoc priorities as needed.

Requirements

• Bachelor’s degree required; Master’s degree in Business, Communications, or a related field strongly preferred.
• 10+ years of experience supporting senior executives, C-suite leaders, Presidents, or VP-level leaders in a high-growth or complex business environment.
• Prior experience as a Chief of Staff, Executive Advisor, Business Partner, or similar high-trust leadership support role preferred.
• Experience in a private equity-backed, manufacturing, distribution, or growth-oriented organization preferred.
• Exceptional written and verbal communication skills with the ability to draft, edit, and present at an executive level.
• Strong organizational, project management, and follow-up skills with excellent attention to detail.
• Highly adaptable, proactive, and comfortable operating in a fast-paced environment with shifting priorities.
• Strong business judgment and ability to manage sensitive and confidential matters with discretion.
• Executive presence with the ability to build trust quickly and influence stakeholders across all levels of the organization.
• Ability to balance strategic thinking with hands-on execution and day-to-day follow-through.

Benefits

• Profit-sharing
• 401(k) matching
• Great benefits
• Paid time off, including a bonus week every July