Chattanooga, Tennessee- Community Compliance Manager (Multifamily & Affordable Housing)

Career Description

Columbia Residential is the leading property management and Development Company in this region, specializing in the low-affordable market. Our mission is to provide quality, affordable housing for low-and moderate-income families while fostering an environment for our team members to excel, thrive, and be recognized. We are a growing, mission-driven real estate organization that prides itself on the culture of excellence, integrity, responsibility, responsiveness, respect and character.

Position Summary

The Community Compliance Manager will provide oversight and will review all Tenant Recertification and/or Initial Certifications in accordance with all Federal, State and Local regulatory requirements and will also review, approve and submit all responses to outside agencies or lender reviews. The Community Compliance Manager will have assigned properties. Under the guidance of the Director of Compliance and Vice President of Compliance, the Community Compliance Manager collaborates with members of the integrity and ensures adherence to all applicable regulatory guidelines.

Job Function

• Review and approve all Initial Certifications.
• Review and approve all Re-Certifications/Renewals.
• Conduct random reviews of Resident Files at the site for order and completeness. Guide Community Management Sta on compliance-related issues as needed.
• Review and submit monthly, quarterly, and annual reports that have been prepared by Community Management.
• Review and submit all audit/review responses that have been prepared by Community Management.
• Aid in the development and facilitation of internal compliance forms, policies, procedures, and training.
• Ensure compliance with affordable housing programs, including but not limited to LIHTC, Section 8, HOME, TCAP, NSP, 1602 Exchange, Bond, and Public Housing Authority Program.
• Maintain and audit tenant files to confirm adherence to regulatory requirements.
• Review and approve all Move-Ins, Unit Transfer, Annual and Interim Certifications to verify compliance within required timelines.
• Ensure timely submission of Compliance-related documents, including 50058’s, MTW’s, 50059’s, and TIC’s.
• Monitor and audit tenant files to confirm adherence to regulatory requirements.
• Generate and review monthly EIV reports, ensuring onsite completed required compliance monitoring.
• Aid in preparing responses and gathering supporting documentation for Management and Occupancy Reviews (MOR) and other audits.

Job Requirements

• College Degree preferred with experience in affordable housing industry or at least 2 years of work experience in the affordable housing industry.
• Currently hold an HCCP and other nationally recognized Tax Credit Certification or equivalent certification preferred.
• Excellent written, and verbal skills and advanced math skills are required.
• Proficiency with Microsoft.
• Proficiency in either OneSite or Yardi is preferred.
• Must have the ability to multi-task.
• Some overnight travel is required.

File Audits & Quality Assurance

• Conduct ongoing audits of tenant files, ensuring accuracy, completeness, and compliance with program requirements.
• Provide corrective action recommendations to Community Managers and the Community Leasing Specialist team for any identified compliance issues.
• Maintain and update compliance records in Onesite and applicable state agency systems.
• Ensure that all required paperwork for Initial Qualifications, Syndicator Reviews, Lender Reviews, Move-ins, Recertifications, and Internal Transfers aligns with Federal, State, and Local regulatory standards.

Training & Support for Onsite Teams

• Act as a compliance resource for Community Managers, ensuring they understand program requirements and deadlines.
• Conduct monthly site visits to review file compliance and perform sample audits of Move-Ins, Annual, and Interim Certifications.
• Provide ongoing support and guidance to onsite teams to enhance their compliance knowledge and effectiveness.
• Foster teamwork and collaboration between Community management and compliance leadership.

Reporting & Compliance Monitoring

• Track and monitor compliance data using spreadsheets, ensuring accurate and up to date reporting.
• Generate and analyze compliance reports to track portfolio status and compliance trends.
• Submit timely and accurate compliance reports to regulatory agencies and internal stakeholders.
• Maintain Compliance records in both OneSite and online state agency systems.
• Adapt to changing regulations, organizational structures, and work priorities to ensure continued compliance.

Additional Responsibilities

• Perform other duties as assigned to support the compliance function.
• Maintain confidentiality and integrity in handling compliance-related matters.
• Ensure all activities comply with company policies and local, state, and federal laws and regulations.

Flexible Benefits Options

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance (AFLAC)
• Prescription Drug Coverage
• Flexible Spending Account
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Performance-based Bonus Program
• Tuition and Professional Development Assistance
• Short-term Disability Insurance
• Long-term Disability Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Accidental Death and Dismemberment Insurance
• Paid Time-Off (including your birthday!)
• Paid Holidays
• Health Reimbursement Account
• Employee Referral Program

Company Culture

• Excellence
• Integrity
• Responsibility
• Responsiveness
• Respect
• Character