Regional Community Manager

About the Role

Guild is an innovative and visionary initiative within Virtuos, designed to harness the collective expertise of experts from diverse divisions, studios, and disciplines. Together, we engage in comprehensive analysis, anticipate future trends, and proactively mitigate potential risks. We believe in the power of collaboration and knowledge sharing, recognizing that the exchange of experiences and insights is essential for continuous improvement. By fostering a culture of innovation, we generate fresh ideas and synchronize best practices, enabling us to continuously elevate our game development process. Through the active exchange of industry updates and the cultivation of a dynamic network, Guild empowers us to stay at the forefront of the gaming industry, driving success and pushing boundaries.

We are seeking passionate individuals who are eager to join our Guild Manager team and play a vital role in fostering a culture of knowledge sharing within our organization. As a Guild Manager, you will have the unique opportunity to collaborate with experts from diverse backgrounds and disciplines, ensuring that valuable insights and best practices are shared across our global network. By facilitating the exchange of experiences, industry updates, and innovative ideas, you will directly contribute to our collective mission of making games better, together. Join us and be a catalyst for growth, collaboration, and continuous learning in the exciting world of game development.

Responsibilities

• Gather, analyze, prioritize, and communicate information on best tools, pipelines, processes, and methodologies to relevant internal stakeholders;
• Collaborate with internal experts, CTG Writer Team, and external vendors to create learning materials, best practice articles, case studies, etc., ensuring the efficient dissemination of useful information and knowledge across the organization;
• Plan, organize, and facilitate internal meetings across departments and studios to encourage mutual sharing and learning;
• Ensure the capture, sharing, and visibility of existing knowledge and information through video recordings, meeting minutes, and shared materials from community events;
• Develop efficient and innovative communication methods to maximize the utilization of shared knowledge by target audiences;
• Communicate success stories and community activities through meetings, newsletters, intranet, etc;
• Collect and evaluate feedback on knowledge sharing activities to continuously enhance them.

Qualifications

• Passion for games;
• Proficiency in both written and spoken English;
• Minimum of 6-8 years of experience in the training/communication/community field;
• Demonstrated commitment to excellence and a continuous improvement mindset, always seeking to enhance their skills and knowledge in the training/communication/community field;
• Exceptional interpersonal, facilitation, writing, and communication skills;
• Meticulous attention to detail, with a focus on timely follow-up and strong organizational skills;
• Experience in Project Management is a plus;
• Educational background in art, engineering, or design is nice to have.

About Virtuos

Founded in 2004, Virtuos is one of the largest independent video game development companies. We are headquartered in Singapore with over 4,000 employees across 23 offices in Asia, Europe, and North America. Specializing in full-cycle game development and art production, we have delivered high-quality content for more than 1,500 console, PC, and mobile games. Our clients include 23 of the top 25 gaming companies worldwide.

Benefits

• Rewarding career path with long-term career potential;
• Network of highly talented and driven peers;
• Exposure to some of the biggest names and franchises in the industry;
• Competitive salary and social benefits;
• Develop your expertise in the latest platforms and technology;
• Constant training and career development to enhance personal value and skills;
• Enjoy a healthy work-life balance environment.