Change Manager

Job#: 3042281 Job Description: Change Manager Location: Palm Beach Gardens, Florida (Onsite) Role Overview We are seeking a skilled Senior Change Management Consultant to support an enterprise IT portal and its continuous enhancements. This role is critical to ensuring that organizational change is effectively designed, communicated, and adopted across the enterprise. The ideal candidate will operate with minimal oversight, build strong stakeholder relationships, and apply the ADKAR model to drive successful change adoption for each release. Key Responsibilities Partner with the product team and key stakeholders to understand upcoming releases, organizational readiness, and change impacts.Streamline and manage the OCM intake and workflow process to ensure changes are assessed, prioritized, and documented efficiently.Drive stakeholder adoption of the OCM intake process by socializing its purpose and aligning expectations.Conduct detailed change impact assessments and stakeholder analyses to identify risks, personas, and support needs.Design and execute an enterprise-ready communication strategy aligned with ADKAR principles.Develop targeted communication deliverables, including release announcements, FAQs, job aids, and training guides.Work independently to plan, manage, and deliver all change management activities.Collaborate closely with corporate communications to align messaging and ensure quality.Establish and maintain strong relationships with key business stakeholders to coordinate change.Support leaders, champions, and SMEs in cascading messages and reinforcing key behaviors.Develop and monitor adoption metrics, feedback loops, and user sentiment to track change readiness.Create and maintain documentation including communication plans, impact analyses, stakeholder maps, and training materials. Required Qualifications Education: A Bachelor’s degree in Communications, Business, Organizational Development, Information Technology, or a related field is required. Experience: A minimum of 3 years of experience in organizational change management for technology initiatives is required. Technical Skills: Candidates must demonstrate strong verbal and written communication skills and experience creating presentations. Proficiency with Microsoft 365 (Word, PowerPoint, Excel, Teams, SharePoint) is required. Preferred Qualifications Demonstrated application of the Prosci ADKAR model.Experience supporting enterprise technology rollouts.Familiarity with ServiceNow and ITSM. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. © 2026 Everforth, Inc. All rights reserved. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.