Change Enablement Coordinator: Performance Product

Key Responsibilities

• Develop and maintain training materials including presentations, job aids, and videos
• Maintain SharePoint libraries and Teams channels, including content updates, structure, and access management
• Schedule training sessions, meetings, and office hours and track attendance and participation
• Execute survey creation, distribution, and basic analysis of adoption and feedback data
• Capture meeting notes, action items, and decisions across change and deployment activities
• Maintain trackers for communications, training, readiness, and adoption activities
• Provide logistical coordination during go-live and hypercare periods
• Create communications, and support coordination and distribution across regions and stakeholders
• Affiliate with cross-team coordination between Product, Platform, Implementation, and Change teams
• Affiliate with ad hoc change enablement and coordination activities as needed

Qualifications

• 2–4 years of experience in operations, PMO, communications, or enablement roles
• Strong attention to detail and follow-through
• Strong organizational and coordination skills
• Clear and professional written communication skills
• Ability to manage multiple tasks and priorities
• Comfortable working in a fast-paced, global environment