Change Coordinator II

Responsibilities

• Process Ownership & Governance.
• Change Assessment & Risk Evaluation.
• CAB Management.
• Change Scheduling & Coordination.
• Change Implementation Oversight.
• Process Reporting & Analytics.
• Stakeholder Communication.
• Compliance, Audit & Governance.

Requirements

• 2+ years’ experience in Change Management activities.
• Strong understanding of ITIL Change Management / Change Enablement.
• Experience in a NOC, Service Operations, telecommunications, or public safety environment preferred.
• Experience with ITSM platforms (ServiceNow, Jira, Remedy, Helix).
• Ability to assess technical risk and coordinate cross-functional teams.
• Excellent communication, facilitation, and conflict-resolution skills.
• Analytical mindset with experience in reporting and metrics.
• Strong attention to detail with a focus on quality and process adherence.
• Able to work independently while maintaining alignment with leadership direction.
• ITIL v4 Foundation or higher certification.
• Helix Tool Knowledge is an advantage.
• Experience in large, complex, or regulated environments.
• Familiarity with Incident, Problem, Knowledge, DevOps, CI/CD pipelines, and release management.
• Experience with automation of Standard Changes.

Qualifications

This position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements.

Pay

The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.

Schedule

N/A

Benefits

N/A