Change Coordinator

Responsibilities

• Cook up software change control in MyWorkshop (ENOVIA).
• Create and maintain change objects (e.g., ECR/ECO as applicable).
• Ensure correct routing, status progression, approver engagement, and completion criteria through approval and release.
• Align with cross-functional stakeholders (Quality, Regulatory, Legal, Finance, Commercial/Marketing, and Service) to ensure that releases and change records are compliant, audit-ready, and operationally enabled.
• Own process execution of the end-to-end change/release workflow.
• Proactively remove blockers, follow up with action owners, and drive items to closure.
• Partner closely with Program Management and Engineering to ensure that the product structure and software bills of materials (SBOMs) are configured correctly.
• Understand and follow record requirements applicable to products.
• Support readiness and documentation activities required to sell/quote the release.
• Partner with Service teams to ensure correct identifiers are represented in service tools (e.g., ServiceMax) to support install base accuracy and service execution.
• Facilitate Change Review Board (CRB) meetings.
• Track where releases are in the change/release process, communicate dependencies and risks, and coordinate multiple releases/workstreams concurrently.
• Identify recurring process/system pain points and implement improvements to templates, workflows, and standard work to improve compliance and throughput.

Qualifications

• Bachelor’s degree (technical/scientific preferred) or equivalent relevant experience.
• Experience coordinating and communicating cross-functional work (Engineering, QARA, Commercial, Finance, Legal, Service) in a regulated or process-controlled environment.
• Strong organizational skills, with a demonstrated ability to manage multiple concurrent changes/releases and drive action closure.
• Proficiency with common productivity tools (e.g., Excel/Sheets, PowerPoint, Teams) and ability to learn enterprise systems quickly.
• Working knowledge of change control concepts and strong documentation discipline (accuracy, completeness, audit readiness).
• Experience with software configuration management concepts (versioning, baselines) and SBOM creation/maintenance preferred.
• Familiarity with medical device software lifecycle expectations (design control, traceability, release documentation) a plus.
• Hands-on experience in MyWorkshop (ENOVIA) administering product structures, changes, and releases preferred.
• Experience supporting downstream readiness across commercial/service/finance systems (e.g., quoting configuration artifacts, ServiceMax, GLPROD/cost center alignment) preferred.
• Experience facilitating governance forums (CRB, release readiness reviews, gate reviews) and driving cross-functional decision-making a plus.