CGO Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets all customers and provides prompt, courteous service.
• Assists associates to help resolve customer concerns promptly and professionally.
• Fulfills company policy to enhance customer satisfaction.
• Works cooperatively and maintains open communication with applicable departments including Store Management team, Department Managers, and Night Crew.
• Maintains integrity of the CGO system throughout the entire store.
• Balances on-hand issues and resolves them.
• Utilizes all required applications and current technology related to CGO Operations.
• Stays updated with new and current technology.
• Ensures accuracy, completeness, and retention of all reports and records in accordance with Company policy.
• Creates daily pick lists for all departments.
• Performs daily Out of Stock counts and investigates reasons for out-of-stock conditions.
• Investigates overstock items from previous deliveries to resolve mis-picks or forecasting issues.
• Creates secondary display settings as directed by Store Manager.
• Identifies and resolves planogram integrity issues by communicating effectively with other departments.
• Affixes out-of-stock merchandise signs to reflect company standards.
• Identifies and corrects inaccuracies in balance on-hands.
• Maintains “Blue Chip” program for secondary product locations to assist co-workers in the replenishment process.
• Reviews salvage and transfer processes to ensure accurate balance on hand.
• Collaborates with the Regional CGO analyst to resolve issues and concerns regarding out-of-stock conditions.
• Responsible for general sanitation in the department.
• Maintains cleanliness and compliance with health and OSHA requirements.
• Disposes of trash properly.
• Utilizes all company-provided Personal Protective Equipment (PPE).
• Performs other staff duties as required.
• May assist in other departments as needed.

Qualification Requirements

• High school education or equivalent (GED).
• No prior experience required, but two (2) years or more retail grocery experience is preferred.