Certified Senior Medical Assistant - Primary Care (Bellaire)

About the role

The Senior Medical Assistant Certified (Sr. MA) position at Houston Methodist Primary Care Group is responsible for providing high-quality support of patient care and services. This position oversees appropriate scope of practice and assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes.

Responsibilities

• Function as an expert and demonstrate highly competent knowledge in more technical and advanced examinations and treatments.
• Oversee preceptor and clinical resource roles, assisting Medical Assistants with processes and providing feedback.
• Assist with scheduling patient appointments, ensuring medical necessity compliance, and verifying eligibility for care.
• Complete pre-visit planning workflow prior to visit, including completing and/or requesting appropriate documentation.
• Communicate with patients, obtain and document vital signs, chief complaints, perform medication reviews, discuss medical and social histories, and document care administered.
• Follow-up with patients as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc.
• Ensure patient utilization and activation of MyChart.
• Provide care coordination with hospital, ED, consulting physicians, and/or community resources.
• Report observations, conditions, and problems of patients to the physician and/or nurse.
• Accurately perform routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.
• Prepare, clean, and maintain exam and treatment rooms, as well as supplies and equipment.
• Manage resources efficiently, do not waste supplies, and coordinate colleagues to meet the overall demands of the department.
• On-call during emergencies (disaster, severe weather events, etc).

Requirements

• High School diploma or equivalent education.
• Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline.
• Certified Medical Assistant through AAMA, NAHP, NCCT. NHA or Registered Medical Assistant or EMT and BLS - Basic Life Support or Instructor (AHA) - American Heart Association.
• CPT – Certified Phlebotomy Technician (ACA).

Qualifications

• Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job.
• Advanced assessment competences appropriate for level of practice.

Skills and Abilities

• Demonstrates the skills and competencies necessary to safely perform the assigned job.
• Effective communication with patients, physicians, family members, and co-workers.
• Establishes and maintains effective working relationships with patients, medical staff, coworkers, and the public.
• Independent execution of duties and responsibilities of preceptor, serving as a clinical resource in the department.
• Provides structured feedback with examples.
• Reports observations, conditions, and problems of patients to the physician and/or nurse.
• Recognizes abnormal clinical findings and reports them appropriately.
• Provides for the privacy of patients and families, keeping the safety of the patient in mind.
• Uses resources efficiently; does not waste supplies.
• Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime.
• Develops skills of team members and continually assists with improving skills, performance, and outcomes.
• Participates in professional development and the development of ongoing educational activities at a department-based level.
• Offers innovative solutions through participation in performance improvement activities.
• Completes and updates My Development plan on an on-going basis.