Certified Medical Assistant III

Location: 4933 Evergreen Way, Everett, WA 98203

About the Role

Vera Whole Health is seeking an experienced Medical Assistant III to support our primary care clinic. This advanced role includes all MA I/II duties plus leadership responsibilities such as workflow support, compliance audits, outreach performance, and assisting with training and center operations. We’re looking for a strong communicator, problem-solver, and team-focused MA who thrives in a busy clinic environment.

Schedule

Monday–Friday, 8am–5pm (occasional Saturdays)

Pay

$32/hr

The anticipated base salary range is $25.30 to $37.95. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (PTO)
• 13 paid holidays

Responsibilities

• Perform all MA I/II clinical duties: vital signs, point-of-care testing, injections, immunizations, phlebotomy, EKGs, specimen processing
• Assist providers with diagnostic tests, procedures, and patient education
• Manage patient flow and set up exam/procedure rooms using sterile technique
• Support front-office tasks (phones, scheduling, registration) as needed
• Document accurately in the EMR and maintain HIPAA, OSHA, and CLIA compliance
• Lead care-center audits, compliance follow-ups, and quality-control log approvals
• Drive outreach efforts for performance and incentive metrics
• Co-manage staffing schedules and coverage
• Participate in Vera committees and help facilitate MA meetings
• Identify workflow issues, assist with root-cause analysis, and help implement solutions
• Support patient concerns and escalations as assigned
• Travel to other care centers for training or support when needed

Requirements

• Certified Medical Assistant (MA-C)
• Graduate of an accredited MA program
• Minimum 3 years of MA experience (primary/urgent care preferred)
• Phlebotomy certification within 90 days (if required)
• CPR/BLS certification and negative TB test within 90 days
• Hepatitis B vaccination or immunity

Skills

• Proficient in MA I, II, and III duties
• Strong customer-service skills and communication abilities
• Ability to problem-solve, multitask, and stay organized in a busy clinic
• Team-oriented, adaptable, and committed to continuous learning