Certified Medical Assistant (CMA) - Outpatient Family Medicine Clinic

About the role

We are seeking a Certified Medical Assistant to join our Family Medicine team and contribute to delivering compassionate, comprehensive care to our patients. In this dynamic role, you will support healthcare providers by performing clinical and administrative tasks, including taking patient histories, assisting with examinations, and managing medical records. Your expertise and dedication will help ensure a smooth and efficient patient experience, making a meaningful impact on the health and well-being of our community.

Responsibilities

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate.
• Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
• Affords assistance to providers with exams and minor in-office procedures, including taking patients' blood pressure, documenting respiration and heart rate/pulse, taking temperature, ear irrigation, and performing EKG's.
• Acts as chaperon as needed.
• Uses universal blood and body fluid precautions at all times and personal protective equipment as needed.
• Responsible for prioritization of patient flow through clinical process.
• Collaborates and manages patient care including pre-certifications, authorizations, prescriptions, and scheduling of patients. Communicates test results to patient.
• Provides clerical support with patient/client notifications and documentation, which may include completing medical records, labs, authorizations, X-Rays, hospital records, and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms, and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances.
• Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g. expired medications/equipment and recalls).
• Develops and maintains an effective communication mechanism with all external and internal customers.
• Completes all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Knowledge as normally obtained through graduation from an Accredited Medical Assisting Program.
• Completion of an approved medical assistant training program as defined by state regulations.
• Medical Assistant Certification or Medical Assistant Registration is required.
• Current BLS certification.

Qualifications

• Knowledge and skills typically attained with 1 year of medical clerical experience, preferably in a hospital or physician office setting, or prior experience in customer service.
• Excellent organizational skills as well as effective human relations and communication skills.
• Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Skills

• Strong interpersonal and communication skills.
• Ability to prioritize and manage multiple tasks simultaneously.
• Attention to detail and accuracy in record keeping.
• Basic computer skills, including proficiency with Microsoft Office applications.

Benefits

• Medical, vision, and dental insurance.
• 401(k) with employer match.
• Tuition assistance and student loan forgiveness.
• On-site gym and wellness programs.
• Discount programs and childcare services.

Pay

Compensation $21.07 - $30.34/hr wage based on experience and education. Retention Bonus $10,000 Retention Bonus. Additional Pay Shift Differential for weekends, Annual Increases, Paid Time Off.

Schedule

Full-time, 40 hours per week, 5x8 hour day shifts Monday thru Friday.