Certified Medical Assistant (CMA) - Family Medicine Clinic

About the role

This position may be filled as a Medical Support Assistant or Certified Medical Assistant Level 1 or 2, depending on individual experience, expertise, and qualifications.

Responsibilities

• Provides direct patient care by taking vitals, patient history, venipuncture, lab, x-ray, referrals, and patient phone messages as directed by the provider and/or clinical supervisor
• Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires
• Contributes to the assessment/re-assessment of patients
• Maintains patient status and organizes workflow to meet patient needs in a timely manner
• Retrieves and transports medications, instruments and supplies
• Stocks exam rooms, takes inventory, and orders supplies
• Schedules arrangements with other healthcare professionals and facilities
• Aids in procedures, maintains sterile field, and labels specimens
• Gathers and documents patient condition information, including lab values, pain levels, patient education needs, nutritional status, and potential complications
• Administers appropriate patient care interventions, including medication administration (excluding narcotics)
• Transmits prescription refills as directed
• Precepts new medical assistants
• Participates in daily compliance audits, chart checks, and reporting safety events
• De-escalates patient concerns

Requirements

• Certified Medical Assistant I: Basic Life Support (American Heart Association) certification required upon hire. One of the following certifications are required upon hire: AMT, AAMA, NCCT, NAPHP, NCHP
• Certified Medical Assistant II: Basic Life Support (American Heart Association) certification required upon hire. One of the following certifications are required upon hire: AMT, AAMA, NCCT, NAPHP, NCHP

Qualifications

• Certified Medical Assistant I: High School Diploma or GED required. Completion of an accredited Medical Assistant Program preferred. 0-3 years of experience in Patient Care as a Medical Assistant or similar patient care role preferred.
• Certified Medical Assistant II: High School Diploma or GED required. Completion of an accredited Medical Assistant Program preferred. 3-5 years of experience in Patient Care as a Medical Assistant or similar patient care role required.

Skills

• Knowledge of medical terminology
• Ability to interact professionally with healthcare practitioners and patients
• Ability to effectively communicate information
• Ability to observe and obtain information from all relevant sources
• Ability to work as a member of a team
• Detail oriented and able to complete work tasks
• Able to maintain composure even in difficult situations
• Able to be understanding and sensitive to needs of others

Benefits

OU Health offers a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.