Certified Medical Assistant (CMA), NeuroMusculoskeletal Institute (NMI), Rowan-Virtua SOM (Sewell, NJ)

Rowan Medicine, an affiliate of Virtua Medical Group, is seeking a certified medical assistant to join their growing team in Sewell, NJ. This position supports physicians in an outpatient setting through clinical, clerical, and reception duties.

Responsibilities

• Prepares exam rooms and sterilizes medical instruments and equipment.
• Prepares patients for visits:
  • Escorts patients to exam rooms
  • Records patient history and chief complaint
  • Takes vitals (height, weight, temperature, blood pressure, pulse)
• Performs diagnostic tests per physicians’ standing orders (EKG, blood work, vision and hearing screening, urine dip, PFTs).
• Administers vaccines and intramuscular/subcutaneous injections as directed by a physician and permitted under State Regulations.
• Notifies supervisor to order clinical supplies, including injectables and vaccines.
• Assists physicians and nurses during examinations and procedures.
• Collects and prepares laboratory specimens for analysis.
• Assists with minor surgical procedures and wound care.
• Ensures outside testing results are in the patient chart for physician review.
• Documents clinical information in the EMR system.
• Provides clinical care in accordance with training and under supervision:
  • Laboratory tests
  • Vision screening
  • Audiograms
  • ECGs
  • Phlebotomy and specimen processing
  • Allergy screening
• Maintains and cleans office medical equipment.
• Schedules patient appointments and manages patient flow.
• Maintains accurate and up-to-date patient medical records.
• Answers phone calls and addresses patient inquiries.
• Handles billing and coding for insurance purposes.
• Verifies demographics and insurance information; updates billing system.
• Verifies patient insurance through insurance lists or websites.
• Collects co-pays from patients.
• Completes batches and prepares deposits for pickup.
• Retrieves and enters referrals into the billing system.
• Ensures cleanliness and organization of exam rooms and clinic areas.
• Maintains inventory of front office supplies.
• Coordinates patient care services at other facilities (surgeries, preadmission testing).
• Requests pre-authorizations and pre-certifications as required by insurers.
• Handles prescription requests, including calling in prescriptions at the physician’s direction.
• Manages incoming and outgoing mail.
• Prepares patient charts for the next day.
• Opens and closes offices; activates/deactivates security system as assigned.
• Treats others with compassion, dignity, and respect.
• Maintains a customer-focused approach.
• Attends mandatory in-service trainings.
• Maintains competence in office computer systems.
• Adheres to University HIPAA and confidentiality policies.
• Assists with orientation and training of new employees as requested.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• Certification from a recognized certifying body (e.g., AAMA, AMT, NHA, NCCT).
• Licensed in New Jersey to administer intramuscular and subcutaneous injections (or eligible under State Regulations).
• Proficiency in phlebotomy techniques.
• Current Basic Life Support (BLS) certification.
• Strong knowledge of medical terminology and procedures.
• Proficiency in using electronic health records (EHR) systems.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Compassionate and patient-focused attitude.

Preferred Qualifications

• At least one year of experience as a Medical Assistant in a clinical setting.
• For pediatric settings: knowledge of pediatric vaccines, vaccine schedules, and pediatric vaccine administration; pediatric triage experience.
• Familiarity with EPIC EHR system.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and move medical equipment and supplies.
• Manual dexterity to handle instruments and perform medical procedures.
• Ability to communicate effectively under stressful circumstances.

Working Conditions

• Work is performed in a clinical environment.
• Exposure to infectious diseases and bodily fluids.
• May require evening, weekend, or holiday shifts depending on clinic hours.
• Occasional travel to other offices within the department; travel time is compensated, and mileage is reimbursed per company policy.

Pay

Starting rate: $21.92 per hour (probationary rate). After a six-month probationary period, pay increases to $22.57 per hour. Depending on experience, candidates may be hired at the job rate of $22.57 to start.

Benefits

• Comprehensive NJ State health, dental, and retirement benefits.
• Extensive accrued time off and paid holidays.
• Tuition reimbursement for employee, spouse, and dependents to attend Rowan University (undergraduate degrees only for spouse and dependents).