Certified Medical Assistant (CMA), Department of OBGYN , Rowan-Virtua School of Osteopathic Medicine (Washington Township, NJ)

Rowan Medicine, an affiliate of Virtua Medical Group, is seeking a Certified Medical Assistant (CMA) to support the physician in the examination and treatment of patients in an outpatient OBGYN setting.

About the role

Performs medical, clerical, and reception duties to support the physician in an outpatient setting. As directed by the physician, administers vaccinations and intramuscular and subcutaneous injections in limited circumstances, which may be delegated under State Regulations.

Responsibilities

• Prepares exam room and sterilizes medical instruments and equipment for tests and procedures.
• Prepares patients for visits, including:
  • Escorting patient to exam room
  • Taking history and chief complaint
  • Taking vitals (height, weight, temperature, blood pressure, pulse)
• Performs diagnostic tests per physicians’ standing orders (EKG, blood work, vision and hearing screening, urine dip, PFTs).
• Administers vaccines and intramuscular/subcutaneous injections as directed by the physician under State Regulations.
• Notifies supervisor to order clinical supplies, including injectables and vaccines.
• Assists physicians and nurses during examinations and procedures.
• Collects and prepares laboratory specimens for analysis.
• Assists with minor surgical procedures and wound care.
• Ensures patient’s outside testing results are in the chart for physician review.
• Documents clinical information in chart or EMR system.
• Provides clinical care in accordance with training and under supervisor’s direction:
  • Laboratory tests
  • Vision screening
  • Audiograms
  • ECGs
  • Phlebotomy and processing of specimens
  • Allergy screening
• Maintains and cleans office medical equipment as required.
• Schedules patient appointments and manages patient flow.
• Maintains accurate and up-to-date patient medical records.
• Answers phone calls and addresses patient inquiries with a pleasant and helpful demeanor.
• Handles billing and coding for insurance purposes.
• Verifies demographics and insurance information and updates in billing system.
• Verifies patient’s insurance through insurance lists and/or insurance websites.
• Collects appropriate co-pays from patients.
• Completes batches as scheduled and prepares the deposit for pickup.
• Retrieves referrals for appropriate visits and enters into billing system.
• Ensures the cleanliness and organization of the exam rooms and clinic areas.
• Maintains inventory of front office supplies and notifies supervisor when supplies need to be ordered.
• Signs in and out to the answering service daily as directed.
• Arranges for patient care services at other facilities, including surgeries and preadmission testing.
• Calls for pre-authorizations and pre-certifications as required by the patient’s insurer.
• Coordinates requests for prescriptions from patients, provides chart to physician, telephones prescriptions at the direction of the physicians, and makes notation in the patient chart with date and signature.
• Handles incoming and outgoing mail.
• Pulls patient charts for next day and prepares chart.
• Opens and closes offices as assigned by supervisor.
• Activates and deactivates security system as assigned by supervisor.
• Maintains a professional and orderly office appearance.
• Treats others with compassion, dignity, and respect.
• Maintains a customer-focused approach to all responsibilities.
• Attends all mandatory in-service and trainings as directed.
• Maintains competence in all applicable office computer systems.
• Supports and adheres to University policies regarding HIPAA and confidentiality.
• Assists with the orientation and training of new employees as requested.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• Certification from a recognized certifying body (e.g., AAMA, AMT, NHA, NCCT).
• Applicants may be licensed in the State of New Jersey in another classification permitted by regulations to give intramuscular and subcutaneous injections.
• Must have attained a satisfactory level of comprehension and experience in the administration of intramuscular and subcutaneous injection techniques.
• Proficiency in phlebotomy techniques required.
• Current Basic Life Support (BLS) certification.
• Strong knowledge of medical terminology and procedures.
• Proficiency in using electronic health records (EHR) systems.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Compassionate and patient-focused attitude.

Preferred Qualifications

• At least one year of previous experience working as a Medical Assistant in a clinical setting.
• If in Pediatrics: knowledge of pediatric vaccines, vaccine schedule, experience in pediatric administration of vaccines, and pediatric triage preferred.
• Familiarity with EPIC.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and move medical equipment and supplies.
• Manual dexterity to handle instruments and perform medical procedures.
• Must be able to communicate well with internal and external customers, sometimes under stressful circumstances.

Working Conditions

• Work is performed in a clinical environment.
• Exposure to infectious diseases and bodily fluids.
• May require evening, weekend, or holiday shifts depending on the clinic's hours of operation.
• May require occasional travel to another office within the department due to operational needs. Travel time will be compensated, and mileage reimbursed per company policy.

Pay

The starting rate is $21.92 per hour (Probationary Rate). After completion of a six-month probationary period, the employee's pay will increase to the Job Rate of $22.57. Depending on experience, candidate may be hired at the "Job Rate" to start.

Benefits

• Comprehensive NJ State health, dental, and retirement benefits.
• Extensive accrued time off and paid holidays.
• Tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro (undergraduate degrees only for spouse and dependents).