Certified Medical Assistant (CMA), Department of Family Medicine, Rowan-Virtua SOM (Stratford, NJ)

Rowan Medicine, an affiliate of Virtua Medical Group, is seeking a Certified Medical Assistant (CMA) to support physicians in an outpatient family medicine setting in Stratford, NJ.

Responsibilities

• Prepares exam room and sterilizes medical instruments and equipment for tests and procedures.
• Prepares patients for visits:
  • Escorts patient to exam room
  • Takes history and chief complaint
  • Records vitals including height, weight, temperature, blood pressure, and pulse
• Performs diagnostic tests per physicians’ standing orders such as EKG, blood work, vision and hearing screening, urine dip, and pulmonary function tests (PFT’s).
• As directed by physician, prepares and/or administers vaccines and intramuscular and subcutaneous injections in limited circumstances, which may be delegated under State Regulations.
• Notifies supervisor to order clinical supplies including injectables and vaccines, as needed.
• Assists physicians and nurses during examinations and procedures.
• Collects and prepares laboratory specimens for analysis.
• Assists with minor surgical procedures and wound care.
• Ensures patient’s outside testing results are in the chart for physician review with patient.
• Documents clinical information in chart or EMR system.
• Provides clinical care in accordance with training and under supervisor’s direction:
  • Laboratory tests
  • Vision screening
  • Audiograms
  • ECGs
  • Phlebotomy and processing of specimens
  • Allergy screening
• Maintains and cleans office medical equipment as required.
• Schedules patient appointments and manages patient flow.
• Maintains accurate and up-to-date patient medical records.
• Answers phone calls and addresses patient inquiries with a pleasant and helpful demeanor.
• Handles billing and coding for insurance purposes.
• Verifies demographics and insurance information and updates in billing system.
• Verifies patient’s insurance through insurance lists and/or via insurance websites.
• Collects appropriate co-pays from patients.
• Completes batches as scheduled and prepares the deposit for pickup.
• Retrieves referrals for appropriate visits and enters into billing system.
• Ensures the cleanliness and organization of the exam rooms and clinic areas.
• Maintains inventory of front office supplies and notifies supervisor when supplies need to be ordered.
• Signs in and out to the answering service daily as directed.
• Arranges for patient care services at other facilities, including surgeries, preadmission testing, etc.
• Calls for pre-authorizations and pre-certifications as required by the patient’s insurer.
• Coordinates requests for prescriptions from patients, provides chart to physician, telephones prescriptions at the direction of the physicians, and makes notation in the patient chart with date and signature.
• Handles incoming and outgoing mail.
• Pulls patient charts for next day and prepares chart.
• Opens and closes offices as assigned by supervisor.
• Activates and deactivates security system as assigned by supervisor.
• Maintains a professional and orderly office appearance.
• Treats others with compassion, dignity, and respect.
• Maintains a customer-focused approach to all responsibilities.
• Attends all mandatory in-service and trainings as directed.
• Maintains competence in all applicable office computer systems.
• Supports and adheres to the University policies regarding HIPAA and confidentiality.
• Assists with the orientation and training of new employees as requested.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• Certification from a recognized certifying body (e.g., AAMA, AMT, NHA, NCCT).
• Applicants may be licensed in the State of New Jersey in another classification permitted by regulations to give intramuscular and subcutaneous injections.
• Must have attained a satisfactory level of comprehension and experience in the administration of intramuscular and subcutaneous injection techniques.
• Proficiency in phlebotomy techniques required.
• Current Basic Life Support (BLS) certification.
• Strong knowledge of medical terminology and procedures.
• Proficiency in using electronic health records (EHR) systems.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Compassionate and patient-focused attitude.

Preferred Qualifications

• At least one year of previous experience working as a Medical Assistant in a clinical setting.
• If in Pediatrics: knowledge of pediatric vaccines, knowledge of the vaccine schedule, experience in pediatric administration of vaccines, and pediatric triage preferred.
• Familiarity with EPIC.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and move medical equipment and supplies.
• Manual dexterity to handle instruments and perform medical procedures.
• Must be able to communicate well with internal and external customers, sometimes under stressful circumstances.

Working Conditions

• Work is performed in a clinical environment.
• Exposure to infectious diseases and bodily fluids.
• May require evening, weekend, or holiday shifts depending on the clinic's hours of operation.
• May require occasional travel to another office within the department due to operational needs. Travel time will be compensated, and mileage reimbursed per company policy.

Pay

The starting rate is $21.18 per hour (Probationary Rate). After completion of a six-month probationary period, the employee's pay will increase to the Job Rate of $21.81. Depending on experience, candidate may be hired at the "Job Rate" to start.

Benefits

• Comprehensive NJ State health, dental, and retirement benefits.
• Extensive accrued time off and paid holidays.
• Tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro (tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).