Certified Medical Assistant (CMA), NeuroMusculoskeletal Institute (NMI), Rowan-Virtua SOM (Sewell, NJ)

Rowan Medicine, an affiliate of Virtua Medical Group, is seeking a certified medical assistant to join their growing team in Sewell, NJ. This role supports physicians in an outpatient setting through clinical, clerical, and reception duties.

Responsibilities

• Clinical Duties:
  • Prepare exam rooms and sterilize medical instruments and equipment.
  • Prepare patients for visits:
    • Escort patients to exam rooms.
    • Record patient history and chief complaint.
    • Take vitals: height, weight, temperature, blood pressure, and pulse.
  • Perform diagnostic tests per physicians’ standing orders (EKG, blood work, vision and hearing screening, urine dip, PFTs).
  • Administer vaccines and intramuscular/subcutaneous injections as directed by a physician and permitted under State Regulations.
  • Notify supervisor to order clinical supplies, including injectables and vaccines.
  • Assist physicians and nurses during examinations and procedures.
  • Collect and prepare laboratory specimens for analysis.
  • Assist with minor surgical procedures and wound care.
  • Ensure outside testing results are in the patient chart for physician review.
  • Document clinical information in the EMR system.
  • Provide clinical care under supervisor’s direction:
    • Laboratory tests
    • Vision screening
    • Audiograms
    • ECGs
    • Phlebotomy and specimen processing
    • Allergy screening
  • Maintain and clean office medical equipment.
• Administrative Duties:
  • Schedule patient appointments and manage patient flow.
  • Maintain accurate and up-to-date patient medical records.
  • Answer phone calls and address patient inquiries.
  • Handle billing and coding for insurance purposes.
  • Verify demographics and insurance information; update billing system.
  • Verify patient insurance through insurance lists or websites.
  • Collect co-pays from patients.
  • Complete batches and prepare deposits for pickup.
  • Retrieve and enter referrals into the billing system.
  • Ensure cleanliness and organization of exam rooms and clinic areas.
  • Maintain inventory of front office supplies; notify supervisor when reordering is needed.
  • Sign in/out to the answering service daily as directed.
  • Arrange patient care services at other facilities (e.g., surgeries, preadmission testing).
  • Obtain pre-authorizations and pre-certifications as required by insurers.
  • Coordinate prescription requests; telephone prescriptions at the physician’s direction and document in patient charts.
  • Handle incoming and outgoing mail.
  • Prepare patient charts for the next day.
  • Open and close offices as assigned; activate/deactivate security system.
  • Maintain a professional and orderly office appearance.
• Other Duties:
  • Treat others with compassion, dignity, and respect.
  • Maintain a customer-focused approach.
  • Attend mandatory in-service trainings.
  • Maintain competence in office computer systems.
  • Adhere to University policies regarding HIPAA and confidentiality.
  • Assist with orientation and training of new employees.
  • Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• Certification from a recognized certifying body (e.g., AAMA, AMT, NHA, NCCT).
• Licensed in New Jersey to administer intramuscular and subcutaneous injections (or eligible under State Regulations).
• Satisfactory experience in administering intramuscular and subcutaneous injections.
• Proficiency in phlebotomy techniques.
• Current Basic Life Support (BLS) certification.
• Strong knowledge of medical terminology and procedures.
• Proficiency in using electronic health records (EHR) systems.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Compassionate and patient-focused attitude.

Preferred Qualifications

• At least one year of experience as a Medical Assistant in a clinical setting.
• For pediatric roles: knowledge of pediatric vaccines, vaccine schedules, pediatric vaccine administration, and pediatric triage.
• Familiarity with EPIC EHR system.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and move medical equipment and supplies.
• Manual dexterity to handle instruments and perform medical procedures.
• Ability to communicate effectively under stressful circumstances.

Working Conditions

• Work is performed in a clinical environment.
• Exposure to infectious diseases and bodily fluids.
• May require evening, weekend, or holiday shifts depending on clinic hours.
• Occasional travel to other offices within the department; travel time is compensated, and mileage is reimbursed per company policy.

Pay

Starting rate: $21.92 per hour (probationary rate). After a six-month probationary period, pay increases to $22.57 per hour. Candidates with relevant experience may be hired at the job rate of $22.57 per hour to start.

Benefits

• Comprehensive NJ State health, dental, and retirement benefits.
• Extensive accrued time off and paid holidays.
• Tuition reimbursement for employee, spouse, and dependents to attend Rowan University (undergraduate degrees only for spouse and dependents).