Certified Medical Assistant

About the role

As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients.

Responsibilities

• Performs appointment scheduling and registration for patients as well as updating demographic information.
• Performs a variety of patient care activities to assist physicians.
• Prepares the examination room for the patient as well as taking patient vital signs and recording vitals in medical chart.
• Maintains patients’ medical charts and receives co-payments for the visit.
• Must be efficient with the ability to prioritize and multi-task.
• Excellent communication skills are essential for this position.

Key Results Areas (KRAs)

• Patient assessment
• Clinical procedures
• Physician order execution
• Patient satisfaction
• Clinic resource availability
• Regulatory compliance
• Phone triage
• Pre-certification & authorization
• Patient registration process
• Generate lab/procedure orders

Core Competencies

• Keyboarding skills and aptitude for learning patient database program
• Knowledge of OSHA requirements
• Knowledge of medical terminology
• Effective interpersonal and communications skills

Requirements

• High School diploma or equivalent
• Current CPR certification
• Certified Medical Assistant Certification from an accredited teaching establishment
• If you are not currently certified, you will be required to obtain certification within 90 days of hire.
• 1-2 years of related work experience