Certified Medical Assistant

About Us

Ultra Health Providers is committed to improving patient outcomes and response times in long-term care. Our mission is simple: enhance the health and wellbeing of our aging population. We believe in a culture of support, shared goals, and delivering care that makes a real difference.

About the Role

As a Patient Service Specialist / Certified Medical Assistant, you’ll be a vital part of our care team, supporting both administrative and clinical functions to ensure a seamless experience for the residents we serve. Working closely with primary care providers, you'll help manage day-to-day patient interactions and clinical support needs—always striving to exceed expectations and deliver quality care in line with state guidelines and the CMA scope of practice.

Responsibilities

• Collect and organize labs, orders that need signatures, dietary recommendations, pharmacy recommendations, nursing concerns, etc. for NP to review
• Obtain and assist in acquiring vital signs, pulling Medication Administration Record (MAR), and orders
• Obtain necessary medical records from hospital systems and the facility EMR
• Prepare the medical record in the UHP EMR
• Obtain chief complaints and vital signs
• Complete demographic information and chronic conditions on chart
• File and maintain necessary documents
• Ensure lab and diagnostic test results are tracked and reported to providers
• Prepare patient charts for upcoming visits by reviewing and updating records
• Assist with phone triage using approved protocols to gather symptoms and relay concerns appropriately
• Follow infection control and safety protocols
• Maintain a clean and organized workspace
• Collaborate with clinical and administrative team members
• Perform additional duties as assigned

Requirements

• High School Degree or GED
• Active Medical Assisting Certification (required)
• Basic Life Support (BLS) - American Heart Association (preferred upon hire, required within 90 days of hire)
• One year of medical assistant healthcare experience (preferred, not required)
• Two years of clerical experience in a physician’s office (preferred, not required)

Skills & Abilities

• Dependable team member
• Problem-solving skills
• Basic computer skills
• Excellent communication and interpersonal skills
• Ability to engage with staff and patients in a professional manner

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Vision insurance
• Paid time off

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.