Certified Medical Assistant

About Suvida Healthcare

Suvida Healthcare is a multi‑disciplinary primary care program dedicated to improving the quality of life for underserved Medicare‑eligible Hispanic seniors and their caregivers across America. The organization focuses on the physical, behavioral, social, and cultural needs of this population, fostering an empathetic, service‑centered culture that values and rewards talented individuals who share its purpose.

Core beliefs that guide the team include earning trust, building relationships, creating joy, doing right, improving every day, and moving forward.

Position Summary

The Certified Medical Assistant provides physician support services to ensure smooth clinic operations and high‑quality patient care. Responsibilities encompass both administrative and clinical tasks, such as maintaining patient records, preparing patients and exam rooms, assisting physicians during examinations, and handling front‑desk duties.

Responsibilities

• Perform phlebotomy/venipuncture and administer IM/PO medications as ordered.
• Conduct minor procedures (e.g., wound care, suture and staple removal).
• Assist with in‑room diagnostic testing (X‑Ray, ultrasound, etc.).
• Take vitals and update patient medical history, chief complaints, and recent changes to mental, social, and physical health.
• Complete gap‑closure tasks (foot exam, DRE, etc.).
• Review provider orders, referrals, and normal/stable labs or diagnostic tests with patients, forwarding any concerns to the provider.
• Support remote patient monitoring and reinforce understanding and adherence to care plans.
• Respond to patient calls and messages on the same day.
• Collaborate with Medical Assistants, Transitions of Care Team, Chronic Care Team, and other multidisciplinary team members for continuity of care.
• Perform other duties as assigned by the provider.

Knowledge, Skills, and Abilities

• Strong verbal communication skills.
• Ability to cultivate a safe and effective environment.
• Excellent organization skills.
• Professionalism and a customer‑centric mindset.
• High level of integrity and confidentiality.
• Positive bedside manner and teamwork orientation.
• Bilingual/bicultural proficiency in English and Spanish.

Education, Experience, Licensure, and Certification

• High school diploma or equivalent.
• Certification or registration with CCMA, CMA, RMA, or NCMA.
• Experience with electronic medical records (EMR) and familiarity with medical terminology.
• Previous experience in a specific medical field is preferred.