Certified Medical Assistant

About the role

Our Mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence, within a healthy fiscal environment.

The Medical Assistant performs a wide variety of duties and responsibilities in a manner that emphasizes quality of care and customer service. The MA works collaboratively with all Clinical services staff in support of direct patient services, exhibiting flexibility and a positive attitude. Patients are the key priority in this position, requiring the MA to serve as a point of contact in an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, exercising discretion, diplomacy, and tact in patient/staff interactions. The MA communicates to the Lead MA immediate concerns regarding patient interaction. The MA reports to the Health Center Administrator.

Responsibilities

• Triage patients, including Blood Pressure, Weight, Height, Pulse, and Temperature
• Administer Injections, Immunizations, and Venipuncture according to orders in the EHR for adults and children
• Collection of Lab Specimens
• EKG if needed
• Responsible for reporting to other sites as needed
• Responsible for all front Desk Functions in a Primary Care setting
• Schedule Appointments
• Schedule specialty and ancillary appointments
• Answer Phones
• Responsible for patient registration data entry
• Verify insurance
• Daily Batching of encounter forms
• Follow up for reports from specialists
• Assist Providers and Clinical staff as needed
• Assist patients as needed
• Review patients' charts and encounter forms for completion
• Scan Reports to the EHR and distribute
• Ensure that prescription refills and voicemails are retrieved daily
• Extensive medical terminology
• Report Incidents as they occur.
• Complete assigned training as required
• Utilize CPR skills if necessary
• Other duties as assigned
• Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblowers, and Conflict of Interest Policies.
• Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
• Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.
• Comply with Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies' standards.
• Adhere to all PHMC Polic