Certified Medical Assistant

About the role

We are seeking a compassionate, organized, and detail-oriented Certified Medical Assistant (CMA) to join a specialty Urology practice. The ideal candidate will have experience working in a specialty medical setting, excellent patient-care skills, and proficiency with Epic Electronic Medical Record (EMR). The CMA will work closely with urologists, advanced practice providers, nurses, and other clinical staff to provide high-quality patient care and ensure efficient clinic operations.

Responsibilities

• Room and prepare patients for urology visits, procedures, and examinations.
• Obtain and document accurate patient histories, medication lists, vital signs, and other clinical information.
• Assist providers with examinations and in-office procedures as directed.
• Perform clinical tasks within the scope of CMA certification and applicable state regulations.
• Collect and prepare laboratory specimens and assist with appropriate testing.
• Administer medications and injections as ordered and permitted by clinical protocols.
• Assist with catheter-related care and other urology-specific clinical needs as trained and authorized.
• Provide patient education regarding medications, procedures, follow-up care, and provider instructions.
• Coordinate patient follow-up appointments, referrals, testing, and procedures.
• Respond to patient phone calls and portal messages and route clinical questions appropriately.
• Document patient care accurately and efficiently in Epic EMR.
• Review and update medication lists, allergies, medical histories, and health information.
• Assist providers with prescription requests, prior authorizations, and other clinical administrative tasks.
• Maintain examination rooms, supplies, and equipment according to practice standards.
• Follow infection-control, patient-safety, HIPAA, and regulatory requirements.
• Communicate professionally and compassionately with patients, families, providers, and coworkers.
• Support a fast-paced specialty clinic while maintaining accuracy, confidentiality, and excellent patient service.

Qualifications

• Current Certified Medical Assistant (CMA) certification from an accredited organization.
• High school diploma or equivalent required.
• Previous medical assistant experience in a physician practice or specialty clinic preferred.
• Urology experience strongly preferred.
• Demonstrated proficiency with Epic EMR.
• Current CPR/BLS certification or ability to obtain certification as required.
• Knowledge of clinical terminology, medical procedures, and standard patient-care practices.
• Strong communication, organizational, and interpersonal skills.
• Ability to prioritize multiple tasks while maintaining attention to detail.
• Professional, compassionate, and patient-centered approach.