Certified Medical Assistant

Job Summary

The Certified Medical Assistant (CMA) will support medical providers in delivering care for patients enrolled in pre-exposure prophylaxis (PrEP) services and in delivering primary care and HIV specialty care for patients living with HIV. The CMA is supervised by the Nurse Manager and ultimately the Director of Clinical Care.

Requirements

• Certified as a Medical Assistant, preference for strong phlebotomy skills
• Self-starter with the ability to multi-task
• Electronic Medical Record system knowledge preferred
• Possess excellent communication skills (writing, spelling, listening and speaking)
• Cooperates as a team member
• Possesses problem solving and decision-making abilities
• Utilizes good management techniques
• Follows through to completion of assigned tasks
• Proficiency in word processing, spreadsheet database and presentation software
• Abides by all policies and procedures concerning personnel including conflict of interest policy
• Minimum Qualifications: Certified Medical Assistant with at least 2-3 years of experience in clinical setting

Essential Functions

• Support physicians, nurse practitioners (NP) and physician assistants (PA) in the care of patients receiving PrEP services and in the care of patients living with HIV
• Escort patients to exam rooms
• Perform vital signs
• Return phone calls within 24 hours
• Conduct patient interviews including history, complaints, and current medications
• Prepare patients for examinations, and assist the physician, NP or PA during examinations
• Collect and prepare laboratory specimens (including phlebotomy) or perform basic laboratory tests
• Prepare referrals as ordered and collaborate assigned patient care team and provide relevant support to clinical operations and patient care
• Document in the electronic medical record
• Conduct triage and Schedule patients for appointments with clinical provider or for laboratory specimen collection
• Provide treatments, administer medications and vaccines as directed
• Authorize medication refills as directed
• Perform administrative duties related to patient care as directed
• Abside by all state and agency policies regarding confidentiality of patient information
• Responsible for general clinic housekeeping and disinfection of exam rooms and other treatment areas as necessary
• Participate in quality improvement activities as indicated

Knowledge, Skills, And Abilities

• Knowledge of state and agency policies regarding confidentiality of patient information
• Ability to multi-task
• Knowledge of Electronic Medical Record system
• Excellent communication skills (writing, spelling, listening and speaking)
• Team player
• Problem-solving and decision-making abilities
• Good management techniques
• Follows through to completion of assigned tasks
• Proficiency in word processing, spreadsheet database and presentation software
• Abides by all policies and procedures concerning personnel including conflict of interest policy

Qualifications

• Minimum Qualifications: Certified Medical Assistant with at least 2-3 years of experience in clinical setting

Travel Requirement or Special Consideration

Local travel between agency locations and other community agencies.

Experience

At least 2-3 years of experience in clinical setting.

License/Licensure

Certified Medical Assistant

Physical Demands

• Sit
• Walk
• Use hands to finger, handle, or operate computers, objects, tools, or controls
• Reach with hands and arms
• Lift and/or move up to 30 pounds
• Close vision
• Adjust focus

Notes

• Positive Impact Health Centers, Inc., is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, or covered veteran status.
• Recreational drugs, weapons and violence are not permitted on agency property or at any agency events or programs.