Certified Medical Assistant

Position Summary

The Medical Assistant supports Providers in delivering high-quality patient care by performing clinical and administrative duties under supervision. This role ensures efficient patient flow, accurate documentation, and a well-maintained clinical environment.

Key Responsibilities

• Perform clinical procedures under the supervision of the Provider.
• Auxiliary Providers during patient examinations and procedures.
• Escort patients to exam rooms, conduct patient intake interviews, and accurately measure and document vital signs including weight, blood pressure, pulse, and temperature in the medical record.
• Provide patient education and instructions as directed by the Provider.
• Maintain exam rooms by stocking necessary medical supplies, preparing instruments, and ensuring proper sterilization procedures are followed.
• Manage incoming telephone calls by taking accurate messages and responding appropriately to patients, physicians, and pharmacies within scope of practice.
• Triage and route messages from patients and front office staff to Providers in a timely manner.
• Maintain required clinical logs and perform routine safety checks, including refrigerator temperature logs, emergency medication checks, expired medication monitoring, oxygen tank checks, and sterilization fluid changes.
• Comply with all clinical protocols, safety standards, and regulatory requirements.
• Perform additional duties as assigned by the Clinical Lead and/or Office Manager.

Skills & Competencies

• Strong interpersonal and communication skills with the ability to interact professionally with patients, Providers, and staff.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced clinical environment.
• Strong documentation and data entry accuracy.
• Ability to maintain confidentiality and handle sensitive information in compliance with HIPAA regulations.
• Critical thinking and sound judgment within scope of practice.
• Team-oriented mindset with a commitment to high-quality patient care.
• Dependable, punctual, and adaptable to changing clinical needs.

Required Qualifications

• Completion of an accredited Medical Assistant program preferred.
• Current Medical Assistant certification.
• Current Basic Life Support (BLS) certification required.
• Minimum of one (1) year of clinical MA experience in a medical office.
• Proficiency in electronic medical records (EMR) systems and basic computer skills.