Certified Medical Assistant

About the Role

As a Certified Medical Assistant, you'll play a vital role in creating a positive patient experience from the moment someone calls our clinic to the completion of their visit. Working alongside an experienced occupational health team, you'll combine administrative expertise with hands-on clinical care to support the health and well-being of our workforce.

Responsibilities

• Attend to the needs of patients calling to schedule appointments for exams.
• Maintain the scheduling book and ERHS scheduling system.
• Organize charts as appointments are being made.
• Greet patients as they come in for their appointments.
• Ensure cleanliness in the front office and maintain a well-organized workstation.
• Maintain precise records for use by the occupational health team.
• Distinguish between normal and abnormal findings and alert MD/NP as needed.
• Maintain confidentiality of patient records and information.
• Assist in the health assessment of workers by obtaining vital signs, performing basic laboratory tests, and assisting the Healthcare Provider as needed.
• Perform various patient testing including EKGs, phlebotomy, hearing and vision screenings, spirometry, audiometry, and specimen collection.
• Maintain supplies and equipment; report malfunctions and shortages promptly.
• Identify walk-in emergencies and respond effectively.
• Follow current and proper medical procedures for safety.

Requirements

• High school diploma or equivalent.
• Certification as a Registered Medical Assistant.
• Certification in Basic Cardiac Life Support (must be completed within 3 months of hire).
• Minimum two (2) years of training in a clinical setting.
• Proficient in Microsoft Office.

Preferred Qualifications

• Completion of a NIOSH Spirometry Course.
• Designation as an Occupational Hearing Conservationist through CAOHC.

Skills

• Able to work independently and show initiative with attention to detail.
• Consistent character with the ability to resist pressure to compromise or cut corners.
• Strong communication skills with superiors, colleagues, and patients.
• Open to new ideas and adaptable to change.
• Self-motivated with a commitment to high standards and inspiring quality work.

Working Conditions

The physical demands and work environment described are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

• Physical Demands: May require walking, sitting, or standing for extended periods; reaching with hands and arms; balancing; stooping; talking or hearing; manual dexterity for operating office equipment; occasional lifting and moving of up to 50 pounds with assistance. Requires close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment: Primarily in an office setting with occasional irregular hours. Low to moderate travel away from the office may be required.