Certified Medical Assistant

About the role

Provides medical and office support services to Behavioral Health Medical Professionals (BHMP), Primary Care Providers and nurses within the CODAC clinical setting.

Essential Duties And Responsibilities

• Coordinates the delivery of integrated care services to members, in collaboration with clinical and other staff to address the members needs.
• Performs integrated healthcare assessment and annual assessment updates.
• Affirms the development, implementation, and revision of integrated service plans; assures that services provided are specified in the integrated service plan and monitors progress toward treatment goals, crisis plans and coordinating of adult recovery teams.
• Assists and supports members to follow through on prescribed medical interventions and diagnostic testing.
• Informs and educates members regarding the meaning and implications of test results and prescribed interventions, as per clinic protocol.
• Assesses and addresses barriers to health.
• Assists with initiation, researched, completes and faxes of communication documents as directed by BHMP, PCP, or RN (i.e. Prior Authorizations, PCP Coordination and Disability Forms, etc.).
• Takes vital signs of members.
• Affirms and supports members in following COVID-19/TB protocols and testing requirements.
• Administers injections as directed/order by BHMP or PCP.
• Reviews and updates current medication list with any current medications.
• Screens for any changes in diagnosis or medications since last appointment.
• Obtains Urine Drug Screen samples from members, when appropriate.
• Returns phone messages from members, when asked to do so by the BHMP, PCP or RN.
• Reviews next day appointment charts to determine needed chart updates.
• Ensures all referrals to specialty medical and behavioral health providers are completed including referrals to internal CODAC programs.
• Ensures follow up on all laboratory testing orders to assure results are entered into the electronic health record.
• Completes necessary charting and record keeping in accordance with agency and funding source requirements.
• Affirms case management, health promotion and other necessary services to support member recovery.
• Affirms other related activities in accordance with agency growth and changes.

Qualifications

• Education: Graduate of accredited Certified Medical Assistant program
• Experience: One (1) year experience
• Additional Requirements: Valid Arizona Drivers license, proof of current insurance and willingness to use personal vehicle. Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
• Additional Requirements: Familiar with and adheres to medical assistant scope of practice

Skills

• Bilingual a plus.
• Extensive knowledge of community resources.
• Extensive knowledge of behavioral health challenges which include knowledge of the impacts of mental illness, domestic violence, and the dynamics of addictive behavior.
• Familiarity with various ethnic and cultural groups.
• Intermediate to advanced computer skills using MS Office products, Word, Excel, Access, etc., importing/exporting data to/from applications.
• Ability to communicate effectively both orally and in writing.