Certified Medical Assistant

Essential Functions

• Answer telephones in a professional, courteous, and caring manner.
• Greet patients in a professional, courteous, and caring manner.
• Properly and systematically update patient medical records and information in NextGen Electronic Health Records (EHR) system.
• Enter patient data into NextGen EHR system.
• Perform other administrative duties as directed.

Clinical Duties

• Absorb and maintain current patient data fields in NextGen EHR with essential information which may include, chosen primary care provider, preferred language, contact information, medical history, medication, etc.
• Show patients to examination rooms and prepare them for the physician.
• Taking medical histories and recording vital signs.
• While interviewing patients to obtain medical information use self-management and motivational techniques to engage patient in self-care.
• Thoroughly communicate and explaining treatment procedures to patients using effective and appropriate communication skills received from training.
• Assisting the physician during the examination and procedures, handing instruments and materials or performing such tasks as giving injections and removing sutures;
• Change sterile and non-sterile dressings.
• Collect and prepare laboratory specimens; perform laboratory tests on premises.
• Perform simple x-rays on premises.
• Dispose of contaminated supplies; sterilize medical instruments; prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record.
• Provide patient with recommended web-based resources.
• Prepare and administer medications as directed by a physician; conduct a medical reconciliation of comparing medications that patient is currently taking with medications that is about to be provided to avoid harmful interactions.
• Ensure that appropriate and proper documentation of medical visit is adequately and precisely entered to patient EHR.
• Provide patient with information concerning availability of care during after-hours as needed.
• Participate in work-flow meetings and Quality Improvement (QI) meetings to assist in continuous refining of continuity of care for patients.
• Remain current and up to date on population health data; attend in house training and lectures to understand trends.
• Telephone prescriptions to a pharmacy; authorize drug refills as directed.

Minimum Qualifications

• High school or GED graduation required.
• Graduation from accredited Certified Medical Assistant program.
• 2+ years clinical experience.
• The employee must have the ability to understand, communicate and react effectively to the unique needs of pediatric, adolescent, adult and geriatric patients.
• Self-motivated, analytical, quick learner, organized, detail-oriented, multi-tasker.
• Active listener that is able to analyze, negotiate, and respond appropriately to the message being communicated.

Benefits

• 401K
• Health/Dental/Vision
• AFLAC
• Life Insurance
• Long Term Disability
• Paid Time Off