Certified Medical Assistant

About the role

At Arthritis Knee Pain Centers (AKPC) we are committed to providing exceptional, non-surgical, non-opioid, pain-relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency.

As a team member with Arthritis Knee Pain Centers, you will receive the support and training you need to be successful in your role. We deliver incredible patient care in which we are known for. You'll gain a deep understanding of our values, business measures, standards, operations, exposure to leadership, and participation in developmental events. With 16 medical practices across the US and growing, you will have an opportunity to become a part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility.

We work individually and as a team to achieve our standard of care: Treat every patient as if he/she is a beloved family member. In every patient engagement, we lead with six guiding principles:

• Dignity
• Compassion
• Responsiveness
• Personalization
• Privacy
• Safety

As a Medical Assistant, you will be responsible for providing administrative support to ensure efficient operation of the medical practice. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner.

Responsibilities

• Ensure a comfortable and efficient patient experience
• Monitor the new patient schedule, check-ins and overall wait times
• Prep injection supplies
• Route patients and collect patient information
• Proactively provide supplies and assist the physician throughout the procedure
• Ensure proper sanitation and proper procedure room protocols
• Manage all medical inventory

Qualifications

• Knowledge of medical office systems and procedures
• Excellent time management skills and ability to multi-task and prioritise work
• Social perceptiveness and service oriented