Jobs · Customer Service · Texas

Certified Field Trainer

Rentokil Pest Control North America · Irving, TX · 2 wk ago
Customer ServiceFull-time
We need to output HTML fragment with sections: Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. We need to parse the posting. Content: - Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! (benefits) - For more information about our benefits, see below! (maybe not needed) - We are proud to be a member of the Rentokil family... (about company) - Primary Responsibilities Include ... (list) - Additional Job Duties As Certified Field Trainer (Trainee’s Weeks 1-6): ... (list) - As Peer Support (Trainee’s Week 6 – 1 Year) ... (list) - Compensation And Benefits Standard compensation rate for Field Training days Retention bonus for Peer Support* Development of your training, communication, and leadership skills CFT must be designated as Primary Peer Support; Trainee must be retained for 1 year + 1 day (compensation/benefits) - Qualifications Applicant must have the following qualifications: At least 1 year with Rentokil North America as a Pest Specialist Fully-trained according Rentokil NA Career Advancement Program (Career Level 4 or 5) Licensed with appropriate state/province applicator license & categories Favorable ratings from the most recent Annual Performance Review Conducts himself/herself in a professional manner Must posses valid driver's license from state of residence - Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply. We need to remove boilerplate: EEO, legal, scam warning, application instructions, etc. So we should drop the "This company is a Drug Free workplace..." and the California/Massachusetts statements, the text about receiving texts, etc. Also drop "Click here to read more about our Total Rewards Program..." maybe keep the benefits details but not the link. We need to preserve substantive info. We need sections: About the role (maybe company description), Responsibilities (primary responsibilities + additional duties), Requirements/Qualifications (maybe combine), Benefits (benefits start day 1, health, 401k, tuition reimbursement, etc.), Pay (compensation rate, retention bonus), maybe Schedule not present (so omit). Skills maybe not explicit; we have training, communication, leadership skills development but that's a benefit? Could be under Benefits or maybe Skills. But we should only include sections with real content. Let's extract: About the role / company: "We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to 'protect people, enhance lives, and preserve the planet.'" Responsibilities: Primary Responsibilities Include Field Training New Pest Specialists – conduct on-the-job training with new hires during their first 6 weeks and ensure completion of weekly Field Training Checklists Peer Support for New Pest Specialists – conduct weekly check-ins and monthly meet-ups with new hire during their first year and complete associated documentation for records Successful completion of Rentokil NA Field Training Certification Program (with biannual recertification) Additional Job Duties As Certified Field Trainer (Trainee’s Weeks 1-6): Conduct ride-along for job candidates during the interview process Arrive on time and prepared for training Effectively train skills and provide ample feedback in a timely manner Weekly communication with Trainee’s Manager Weekly evaluation and progress sign-off for Field Training Checklists As Peer Support (Trainee’s Week 6 – 1 Year) Develop solid working relationship with Trainee Be available by phone (or text) to answer questions from Trainee Help shape expectations for Trainee as they go through the different phases of training and onboarding Help them make a successful transition from Trainee to productive employee Communicate any concerns / issues to Trainee’s Manager We can combine into a list. Qualifications: Applicant must have the following qualifications: At least 1 year with Rentokil North America as a Pest Specialist Fully-trained according Rentokil NA Career Advancement Program (Career Level 4 or 5) Licensed with appropriate state/province applicator license & categories Favorable ratings from the most recent Annual Performance Review Conducts himself/herself in a professional manner Must posses valid driver's license from state of residence Benefits: Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Also "Standard compensation rate for Field Training days Retention bonus for Peer Support* Development of your training, communication, and leadership skills CFT must be designated as Primary Peer Support; Trainee must be retained for 1 year + 1 day" This is compensation and maybe benefits. We'll put Pay section: Standard compensation rate for Field Training days; Retention bonus for Peer Support (must be designated as Primary Peer Support; trainee retained for 1 year + 1 day). Also mention development of training, communication, leadership skills maybe as a benefit but we can keep under Benefits. We need to avoid filler like "commensurate with experience". Not present. We must not repeat job title as heading. Not include Job ID. We must output only HTML fragment. Structure:

About the Role

...company description...

Responsibilities

  • ...
  • ...

Qualifications

  • ...
  • ...

Benefits

  • Benefits start day 1 for full‑time colleagues – no waiting period.
  • Health benefits: medical, dental, vision, disability, life insurance.
  • 401(k) retirement plan with company‑matching contributions.
  • Tuition reimbursement benefits (for full‑time colleagues).
  • Professional and personal growth: multiple avenues to grow your career, training and development programs.
  • Work‑life balance: vacation days, sick days, company‑paid holidays, floating holidays.
  • A company mindset that prioritizes health, safety, and flexibility.

Pay

  • Standard compensation rate for field‑training days.
  • Retention bonus for peer support (must be designated as primary peer support; trainee must be retained for 1 year + 1 day).
We could also include Skills section? Not needed. Check for any duplicated content: Ensure we didn't include boilerplate. We removed legal etc. Make sure we preserve all substantive info: Did we miss "Successful completion of Rentokil NA Field Training Certification Program (with biannual recertification)"? That is a responsibility; include under responsibilities. Also "Conduct ride-along for job candidates during the interview process" etc. Make sure we captured all bullet points. Let's list responsibilities items: - Field Training New Pest Specialists – conduct on-the-job training with new hires during their first 6 weeks and ensure completion of weekly Field Training Checklists - Peer Support for New Pest Specialists – conduct weekly check-ins and monthly meet-ups with new hire during their first year and complete associated documentation for records - Successful completion of Rentokil NA Field Training Certification Program (with biannual recertification) - As Certified Field Trainer (Trainee’s Weeks 1-6): - Conduct ride-along for job candidates during the interview process - Arrive on time and prepared for training - Effectively train skills and provide ample feedback in a timely manner - Weekly communication with Trainee’s Manager - Weekly evaluation and progress sign-off for Field Training Checklists - As Peer Support (Trainee’s Week 6 – 1 Year): - Develop solid working relationship with Trainee - Be available by phone (or text) to answer questions from Trainee - Help shape expectations for Trainee as they go through the different phases of training and onboarding - Help them make a successful transition from Trainee to productive employee - Communicate any concerns / issues to Trainee’s Manager We can flatten into list items; sub-bullets not needed but we can keep as separate items. Qualifications items: - At least 1 year with Rentokil North America as a Pest Specialist - Fully-trained according to Rentokil NA Career Advancement Program (Career Level 4 or 5) - Licensed with appropriate state/province applicator license & categories - Favorable ratings from the most recent Annual Performance Review - Conducts himself/herself in a professional manner - Must possess valid driver's license from state of residence Note spelling: "Must posses" -> we correct to "Must possess". Benefits items: we captured. Pay items: we captured. Check for any other substantive info: "We offer competitive pay and many of our roles offer performance incentives." Could be included under Pay maybe as bullet: Competitive pay with performance incentives. But we already have standard compensation rate and retention bonus. Could add bullet: Competitive pay with performance incentives. However the instruction: preserve ALL substantive information; do not invent or summarize away detail. So we should include that statement. Let's add under Pay: Competitive pay with performance incentives. Also "We are looking for individuals who want to make a difference where our customers live and work. Is that you?" That's more of a call to action; maybe not needed but it's substantive? It's basically fluff; but it's part of posting. Could be omitted as it's not a section? Might be considered boilerplate? It's not EEO etc. It's a

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