Certified Field Trainer

Location: Conover, NC

Department: Operations / Technical Services
Job Type: Full-time

About the role

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Responsibilities

Primary Responsibilities

• Field Training New Pest Specialists – conduct on-the-job training with new hires during their first 6 weeks and ensure completion of weekly Field Training Checklists
• Peer Support for New Pest Specialists – conduct weekly check-ins and monthly meet-ups with new hire during their first year and complete associated documentation for records
• Successful completion of Rentokil NA Field Training Certification Program (with biannual recertification)

Additional Job Duties

As Certified Field Trainer (Trainee’s Weeks 1-6)

• Conduct ride-along for job candidates during the interview process
• Arrive on time and prepared for training
• Effectively train skills and provide ample feedback in a timely manner
• Weekly communication with Trainee’s Manager
• Weekly evaluation and progress sign-off for Field Training Checklists

As Peer Support (Trainee’s Week 6 – 1 Year)

• Develop solid working relationship with Trainee
• Be available by phone (or text) to answer questions from Trainee
• Help shape expectations for Trainee as they go through the different phases of training and onboarding
• Help them make a successful transition from Trainee to productive employee
• Communicate any concerns / issues to Trainee’s Manager

Qualifications

• At least 1 year with Rentokil North America as a Pest Specialist
• Fully-trained according Rentokil NA Career Advancement Program (Career Level 4 or 5)
• Licensed with appropriate state/province applicator license & categories
• Favorable ratings from the most recent Annual Performance Review
• Conducts himself/herself in a professional manner
• Must possess valid driver's license from state of residence

Compensation and Benefits

• Standard compensation rate for Field Training days
• Retention bonus for Peer Support* (CFT must be designated as Primary Peer Support; Trainee must be retained for 1 year + 1 day)
• Development of your training, communication, and leadership skills

Benefits

All Full-Time Colleagues qualify for the following benefits starting on day 1, and Part-Time Colleagues qualify for most benefits after meeting certain criteria.

Professional and Personal Growth

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility