Certified Field Trainer
Bug Out Service, LLC · North Carolina, United States · 2 wk ago
Customer ServiceFull-time
Primary Responsibilities
- Field Training New Pest Specialists – conduct on-the-job training with new hires during their first 6 weeks and ensure completion of weekly Field Training Checklists
- Peer Support for New Pest Specialists – conduct weekly check-ins and monthly meet-ups with new hire during their first year and complete associated documentation for records
- Successful completion of Rentokil NA Field Training Certification Program (with biannual recertification)
Additional Job Duties
As Certified Field Trainer (Trainee’s Weeks 1-6):
- Conduct ride-along for job candidates during the interview process
- Arrive on time and prepared for training
- Effectively train skills and provide ample feedback in a timely manner
- Weekly communication with Trainee's Manager
- Weekly evaluation and progress sign-off for Field Training Checklists
As Peer Support (Trainee's Week 6 – 1 Year):
- Develop solid working relationship with Trainee
- Be available by phone (or text) to answer questions from Trainee
- Help shape expectations for Trainee as they go through the different phases of training and onboarding
- Help them make a successful transition from Trainee to productive employee
- Communicate any concerns / issues to Trainee's Manager
Compensation and Benefits
- Standard compensation rate for Field Training days
- Retention bonus for Peer Support*
- Development of your training, communication, and leadership skills
- CFT must be designated as Primary Peer Support; Trainee must be retained for 1 year + 1 day
Qualifications
- At least 1 year with Rentokil North America as a Pest Specialist
- Fully-trained according Rentokil NA Career Advancement Program (Career Level 4 or 5)
- Licensed with appropriate state/province applicator license & categories
- Favorable ratings from the most recent Annual Performance Review
- Conducts himself/herself in a professional manner
- Must posses valid driver's license from state of residence
Benefits
- Professional and Personal Growth: Multiple avenues to grow your career; Training and development programs available; Tuition Reimbursement benefits (for FT Colleagues)
- Health and Wellness: Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more; Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Savings and Retirement: 401(k) retirement plan with company-matching contributions
- Work-Life Balance: Vacation days & sick days; Company-paid holidays & floating holidays; A company mindset that prioritizes health, safety, and flexibility