Certified Air Ground Communications Spec. - Aeromed

About the role

The Certified Air and Ground Transport Communications Specialist works closely with internal TGH teams, pre-hospital Fire and EMS services, law enforcement personnel and physicians across Florida to facilitate safe, efficient and prompt acute care transportation by air and/or ground ambulance. Plays a crucial role in ensuring safe and successful patient outcomes.

Responsibilities

• Performs job duties in accordance with the mission, vision and values of Tampa General Hospital
• Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital
• High School Diploma or GED
• Active Florida Emergency Medical Tech (EMT) or Certified Nursing Assistant (CNA) license
• Certified Flight communicator (CFC) by International Association of Medical Transport communications Specialists (IAMTCA) at time of hire or within three (3) months of hire
• Certified Patient Care Technician/Assistant (CPCT/A) by National Healthcare association (NHA), or other issuing body (unless candidate holds and active Florida EMT or CNA license)
• Basic Life Support (BLS) from the American Heart Association or American Red Cross
• Previous experience of flight operations, dispatch or healthcare related experience
• Proficiency in departmental systems and equipment, including radios, flight computer-aided dispatch software, mapping tools and aviation vendor Operational Control Center platforms
• Working knowledge of medical terminology to support effective communication in healthcare environments
• Strong collaboration and communication skills with internal teams, hospitals and public safety agencies, ensuring timely and professional interactions
• Demonstrated ability to multitask and make sound decisions in high-pressure, fast-paced environments
• Ability to remain calm under stress while providing prompt, precise direction

Requirements

• High School Diploma or GED
• Active Florida Emergency Medical Tech (EMT) or Certified Nursing Assistant (CNA) license
• Certified Flight communicator (CFC) by International Association of Medical Transport communications Specialists (IAMTCA) at time of hire or within three (3) months of hire
• Certified Patient Care Technician/Assistant (CPCT/A) by National Healthcare association (NHA), or other issuing body (unless candidate holds and active Florida EMT or CNA license)
• Basic Life Support (BLS) from the American Heart Association or American Red Cross
• Previous experience of flight operations, dispatch or healthcare related experience

Qualifications

• Proficiency in departmental systems and equipment, including radios, flight computer-aided dispatch software, mapping tools and aviation vendor Operational Control Center platforms
• Working knowledge of medical terminology to support effective communication in healthcare environments
• Strong collaboration and communication skills with internal teams, hospitals and public safety agencies, ensuring timely and professional interactions
• Demonstrated ability to multitask and make sound decisions in high-pressure, fast-paced environments
• Ability to remain calm under stress while providing prompt, precise direction

Skills

• Operational Control Center platforms
• Departmental systems and equipment, including radios, flight computer-aided dispatch software, mapping tools and aviation vendor
• Medical terminology
• Collaboration and communication skills
• Multitasking and decision-making skills
• Stress management and communication under pressure

Benefits

N/A

Pay

Minimum Salary $17.39

Schedule

Full-time Shift Night

Job

Nursing (Technical/Clerical)

Organization

Florida Health Sciences Center Tampa General Hospital

Job Location

TGH Main Campus

Eligible for Remote Work

No

Shift Hours

7pm - 7am