Certification Manager, Educational Services

What you’ll do here as Certification Manager, Educational Services?

• Manage the lifecycle of certification programs from concept through launch, maintenance, and retirement
• Define certification standards, policies, governance, and operational procedures
• Ensure certifications align with channel, customer, and organizational objectives
• Manage both virtual and in-person certification testing operations
• Parel with subject matter experts to align exam question banks and local scenario-based assessments
• Align certification standards with industry best practices and accreditation requirements where applicable
• Manage certification workflows, enrolment rules, exam delivery, reporting, and learner records
• Partner with IT and Academy stakeholders to support system enhancements
• Support data governance and certification record management
• Own digital badging operations through credentialing platforms
• Develop and manage certification pathways for candidates seeking certification without course attendance
• Define recertification requirements and renewal pathways
• Develop continuing education frameworks that recognize instructor-led training, eLearning, workshops, and other approved initiatives
• Provide regular certification program updates to Academy, sales, and executive stakeholders
• Establish certification KPIs and success metrics
• Forecast certification budgeting and vendor management

Who are we looking for/Who are you?

• Project and program management
• Strong in analytical and critical thinking
• High attention to detail, with ability to multi-task and prioritize workload
• Excellent written and verbal communication, with ability to convey both details and big picture
• Organized and excellent time management skills
• Team-oriented, yet also a self-starter
• Otaining an Axis certification will be required post-hire

About Axis Communications

• We enable a smarter, safer world by creating innovative solutions for improving security and business performance.
• We offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.
• With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide.
• We thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected.
• We are united by our commitment to inclusion, diversity, and sustainability, and we consistently seek to develop our skills and way of working.

Target Salary

The approximate pay range for this role is $110K-$120K. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.

About the Role

• On-site position based in Chelmsford, MA
• Bachelor’s degree in business, technology, learning and development, or related field preferred
• 3+ years of experience managing certification, training, or learning programs preferred
• Experience with Learning Management Systems and certification platforms preferred

Physical Demands

• Employee is occasionally required to lift 20-25 lbs.
• Expected travel time for this position is 25%

Posting End Date

2026-07-26