Certification Manager

About the Role

The Certification Manager will manage APWA's credentialing programs, including professional certifications and stackable credentials, ensuring the quality, integrity, visibility, and ongoing relevance of APWA's credentialing offerings. This position is responsible for program development, operational effectiveness, and strategic growth initiatives that expand participation, strengthen industry recognition, and support the evolving needs of the public works profession.

The ideal candidate will have excellent verbal, written, and presentation skills. They should be customer/member service oriented, and be able to effectively work with volunteers, vendors, and staff. Knowledge of credentialing best practices and NCCA standards is preferred.

Responsibilities

• Manage APWA’s professional certificate programs and stackable credential offerings.
• Ensure the quality, integrity, visibility, and relevance of credentialing programs.
• Oversee program development, operational effectiveness, and strategic growth initiatives.
• Expand participation and strengthen industry recognition of APWA’s credentialing programs.
• Support the evolving needs of the public works profession through credentialing.

Requirements

• Bachelor’s degree.
• 4 years of experience in certification or credentialing program management.
• Excellent technology and communication skills.
• Comfortable writing and presenting.
• Association experience preferred.
• Knowledge of credentialing best practices and NCCA standards is a plus.

Benefits

• Hybrid work schedules.
• Generous paid time off and paid holidays.
• Flexible scheduling options.
• Excellent and affordable benefits.
• Retirement matching contributions.
• Opportunities for professional growth and continuing education.

APWA is recognized as one of NonProfit Times' Best NonProfits to Work for in 2026, offering a people-centric workplace with a strong commitment to flexibility, collaboration, and work-life balance.