CEO Office - AI Neobank App

About Us

Our mission is to make money smart, reliable and within reach for everyone. In 2019, we built the first mobile-first insurance platform, enabling insurance to be accessible online by millions in the region. Today, it's the leading insurance platform in Southeast Asia. We are expanding ways to help people in Asia with spending, saving, investing, exchanging, traveling, and more. Our objective is to build tools that will help people get more from their money with ease and self-reliance, becoming experts. We believe AI will help us achieve this in our generation.

We are looking for the most talented and driven people who work for their passion, not counting hours. People who love building great next-generation products, not maintaining the status quo. Those who care about redefining how everyone can access the best financial applications, not just an exclusive few. Our teams work around the world, with over 20 nationalities, from our offices and remotely.

About the Role

We are looking for strong operators to join the CEO Office for BJAK's AI Neobank app expansion. This role is for someone who can help turn CEO priorities into execution across product, hiring, licensing, partnerships, market launch, and daily operating rhythm.

Responsibilities

• Drive CEO-level priorities from problem definition to execution.
• Track OKRs, decisions, blockers, owners, and deadlines across teams.
• Support licensing applications, country expansion, hiring, partnerships, and strategic projects.
• Prepare clear briefs, updates, research notes, meeting follow-ups, and action trackers.
• Work across product, engineering, finance, legal, compliance, operations, and country teams.
• Identify execution gaps and push teams to close them.
• Own urgent business problems that do not fit neatly into one department.

Requirements

• High-ownership business generalist with strong execution discipline.
• Clear writer, structured thinker, and strong follow-through operator.
• Able to work directly with senior leadership and cross-functional teams.
• Comfortable handling ambiguity, urgent problems, and shifting priorities.
• Strong judgement on what matters, what is blocked, and what needs escalation.
• Able to keep teams moving without creating unnecessary process.
• Experience in startups, consulting, operations, strategy, fintech, or founder-led environments is a strong advantage.

The Kind of Builder We Want

• Turns unclear priorities into clear actions.
• Can chase, unblock, and execute without being chased.
• Writes updates that make decisions easier.
• Stays calm when many things are moving at once.
• Cares about outcomes more than visibility.

This Role Is Not For

• People who only want to attend meetings.
• Candidates who cannot follow up aggressively and professionally.
• Those who need fixed scope and slow timelines.
• People who avoid messy cross-functional problems.
• People who produce long updates without clear decisions or next actions.

Location

This role is remote, but candidates must be based in the US. We are hiring specifically for this market, so applicants should already be based in the US.

Language

English is our main working language across global teams. Strong English communication is required.

Interview Process

Our process is designed to move fast:

• Online assessment or practical task
• Role-specific interview
• CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.