Jobs · OTHR · Iowa

Centralized Service Coordinator

Pella Corporation · Pella, IA · 4 wk ago
OTHR$17/hrFull-time

About the role

This position provides customer assistance and service support for the Centralized Service Coordinator Program.

Responsibilities

  • Responding to inquiries
  • Tracing issues and providing solutions
  • Providing quotes and scheduling service appointments

Requirements

  • Strong interpersonal, written, and verbal communication skills
  • Problem-solving abilities
  • Ability to work independently in a fast-paced, high-urgency setting

Qualifications

  • High school diploma or equivalent
  • Experience in customer service preferred

Skills

  • Excellent communication skills
  • Ability to multitask and prioritize tasks
  • Proficiency in Microsoft Office Suite

Benefits

  • Hiring wage: $17.00 per hour
  • Annual raises based on individual and company performance
  • Advancement opportunities and hybrid work options may be available upon demonstrated proficiency

Pay

  • Hiring wage: $17.00 per hour

Schedule

  • Standard hours of operation: Monday through Friday, 7:00 a.m. to 6:00 p.m.
  • Opportunity for overtime based on business needs

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