Centralized Service Coordinator
Pella Corporation · Pella, IA · 4 wk ago
OTHR$17/hrFull-time
About the role
This position provides customer assistance and service support for the Centralized Service Coordinator Program.
Responsibilities
- Responding to inquiries
- Tracing issues and providing solutions
- Providing quotes and scheduling service appointments
Requirements
- Strong interpersonal, written, and verbal communication skills
- Problem-solving abilities
- Ability to work independently in a fast-paced, high-urgency setting
Qualifications
- High school diploma or equivalent
- Experience in customer service preferred
Skills
- Excellent communication skills
- Ability to multitask and prioritize tasks
- Proficiency in Microsoft Office Suite
Benefits
- Hiring wage: $17.00 per hour
- Annual raises based on individual and company performance
- Advancement opportunities and hybrid work options may be available upon demonstrated proficiency
Pay
- Hiring wage: $17.00 per hour
Schedule
- Standard hours of operation: Monday through Friday, 7:00 a.m. to 6:00 p.m.
- Opportunity for overtime based on business needs