Central Processing Specialist I

Job Summary

Perform a variety of duties in order to register, order, receive and process laboratory specimens in an accurate and timely manner, assuring correct billing by the SEH Billing Department.

Job Description

• 4:00 to 12:30am
• 1 holiday per year

Responsibilities

• Performs accurate and complete registration on all patient/accounts.
• Affirms 100% accuracy in identifying correct patient in EPIC.
• Demonstrates knowledge of guarantor assignment, payer information, assigning correct provider, billing indicator and if applicable, correct client information.
• Scans all pertinent documents.
• Maintains Registration Error and Demographic Work Queue.
• Accurately places and releases all orders in EPIC and/or the LIS.
• Resolves all test selection issues to assure quality and timely results.
• Provides support to clients, draw locations and technical departments in a courteous and respectful manner to assure delivery of quality service.
• Takes all necessary steps to resolve issues that could prevent or delay completion of testing and lab processes in the best interest of the patient and client.
• Always safeguards confidential matters.
• Receives and disseminates messages regarding specimen pickup, patient blood draws, test orders, processing and results for the laboratory system.
• Handles communication with physicians, healthcare providers, laboratory leadership and staff, patients, patient families and visitors.
• Provides information on test and specimen requirements and lab processes.
• Responsible for completion of all call-back queues and meeting the required response times.
• Manages add-on tests.
• Provides documentation of issues and resolutions information to OSCPII as part of the Laboratory Quality program.
• Uses and maintains a variety of office equipment such as fax machines, telephones, paging/tracking systems, printers, copiers and computers for the access and distribution of information including laboratory results and laboratory services.
• Receives and labels all specimens into the LIS.
• Affirms 100% correct labeling of all specimens.
• Follows all safety protocols and procedures when handling blood and other potentially infectious specimens.
• Accurately completes all Transfer lists.
• Monitor’s list of incoming specimens for anomalies and follows up on items in question.
• Sorts & Distribution of Specimens
• Sorts all specimens upon arrival.
• Affirms correct sorting for registration and receiving.
• Always maintains specimen integrity.
• Delivers all specimens to the correct testing location in a timely manner.
• Affirms that all specimens are maintained properly during processing and delivery.
• Testing & Specimen Collection
• Demonstrates understanding of test and specimen requirements.
• Seeks assistance from technical staff and reference material when necessary.

Requirements

• High School Graduate
• Keyboard/Data entry skills
• Organizational skills

Qualifications

• Specialized Knowledge
• Keyboard/Data entry skills
• Organizational skills

Benefits

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules.
• Retailer savings with employer match.
• Tuition reimbursement and professional development opportunities.
• Wellness, mental health, and recognition programs.
• Career advancement through mentorship and internal mobility.

Pay

Competitive pay and comprehensive health coverage within the first 30 days.

Schedule

Rotating weekend 8-hour shift includes Sat/Sun