Central Office Supervisor/Office Services Supervisor 2

Location: Vadnais Heights
Full-time, unlimited position
Telework eligible: No
Day Shift / 8:00am - 4:30pm, Monday - Friday

About the Role

The Central Office Supervisor position provides professional and experienced support to Direct Care and Treatment (DCT) by supervising the Central Office administrative support team, supporting the DCT management team, and coordinating various operational support functions to ensure strategic objectives are met.

Responsibilities

• Handle all personnel transactions for administrative support positions including hiring, discipline, directing work assignments, and reassignments.
• Develop, implement, and enforce operating policies and procedures for the day-to-day operations of DCT.
• Provide leadership and direction on projects.
• Develop strategies for effective management of business processes and communication methods and practices.

Requirements

• One year of lead work or supervisory experience in an office setting. Experience must demonstrate:
  • Managing and/or coordinating the workflow of an office.
  • Leading, directing, and/or guiding employees on job duties, assigning tasks and work teams, reviewing work, overseeing projects, and mentoring.
  • Overseeing office supply inventory and/or budgets.
• Experience using desktop software and applications, equipment, and systems to direct and perform work including but not limited to: Microsoft Office (Outlook, TEAMS, Word, Excel, PowerPoint).

Qualifications

Demonstrated Leadership Experience may include any of the following:

• Experience as a supervisor, team lead, lead worker, or project lead.
• Completion of a State leadership development program, such as Emerging Leaders Institute (ELI) or Senior Leadership Institute (SLI).
• Completion of a similar or equivalent leadership development program through another organization.
• A paid or unpaid position leading a program or chairing a committee, such as an Employee Resource Group (ERG). This experience must also include:
  • 1+ years of identifying issues, goals, and strategic actions.
  • 100+ hours per year time commitment.

Preferred Qualifications

• Strong communication and public relations skills, with the ability to maintain positive relationships with staff, colleagues, customers, local agencies, and vendors.
• Conflict management skills and ability to bring people/team(s) together through open communication, respectful dialogue, and discourse.
• Experience in bookkeeping and budgeting, with the ability to understand basic-level accounting.
• Experience in purchasing, tracking, and following up with vendors on payments.
• Dedication to ensuring cultural responsiveness, with a variety of experiences working effectively with others from different backgrounds and cultures.

Pay

$26.87 - $38.83 / hourly; $56,104 - $81,077 / annually

Benefits

• Paid vacation and sick leave.
• 12 paid holidays each year.
• Annual pay increases.
• Low-cost medical, dental, vision, and prescription drug plans.
• Fertility care, including IVF.
• Diabetes care.
• Dental and orthodontic care for adults and children.
• 6 weeks paid leave for parents of newborn or newly adopted children.
• Pension plan that provides income when you retire (after working at least three years).
• Employer-paid life insurance to provide support for your family in the event of death.
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury.
• Tax-free expense accounts for health, dental, and dependent care.
• Resources that provide support and promote physical, emotional, social, and financial well-being.
• Support to help you reach your career goals, including:
  • Training, classes, and professional development.
  • Federal Public Service Loan Forgiveness Program (some positions may qualify).
  • Employee Assistance Program (EAP) for work/life support.