CBHC ESP Counselor, Gardner

Job Summary

CSO is seeking Counselors to join our Emergency Services Program (ESP) at our Community Behavioral Health Clinic (CBHC) in Gardner. Our ESPs offer behavioral health assessments, intervention, and stabilization services for youth, families, and adults, providing a preferred alternative to hospital emergency departments.

About the Role

This position will provide supportive, therapeutic counseling and safety for clients, assist with daily activities, monitor respite clients, and function as a member of the Treatment Team. The Counselor will also prepare meals and present cases to insurance companies as needed.

Responsibilities

• Provide supportive, therapeutic counseling and safety for clients utilizing the program
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication administration and documentation according to individual treatment plans
• Monitor respite clients, including hourly bed checks and documentation, and provide closer observation as needed
• Answer and direct crisis telephone calls according to established procedures and as required for program support
• Prepare daily evening meal for clients and staff if working the evening shift
• Present cases to insurance companies and obtain prior approvals as assigned

Requirements

• Bachelor's Degree with 2 years of experience working with similar populations
• High School Diploma and/or Associate's degree may be substituted for 5 years of experience
• Valid Driver's license and reliable transportation required
• Bilingual candidates are strongly encouraged to apply

Qualifications

• Positive - maintaining resiliency and focusing on solutions
• Respectful - collaborating and effectively communicating
• Insightful - demonstrating self-awareness and effectively prioritizing
• Conscientious - taking accountability and applying feedback

Skills

• Supportive, therapeutic counseling skills
• Experience with activities of daily living
• Effective communication and collaboration
• Ability to handle crisis situations
• Documentation and record-keeping skills

Benefits

• Competitive salaries
• Full health and dental coverage
• Free CEUs for in-house training
• Adequate paid time off
• A 403B retirement savings plan
• Employee referral bonuses
• Group rate supplemental insurances
• A premier employee assistance program
• Personal cell phone plan discounts
• A flexible, supportive work environment fostering collaboration

Pay

$38,000 - $44,000/year

Schedule

Shifts vary based on program needs.

What We Offer

• Training in Trauma Informed Care, Motivational Interviewing, Mindfulness Skills, and more
• EEO/AA

Our Agency

At Clinical & Support Options, Inc., we are a dynamic behavioral health organization serving Western Massachusetts for over 50 years. We have offices across Springfield, Northampton, Greenfield, and beyond, and we're dedicated to providing comprehensive support to individuals and families.

Join Our Team

We are a fast-growing Behavioral Health agency in Western Massachusetts, consistently receiving high marks on our internal employee satisfaction survey. Over 90% of our staff would recommend CSO as a great place to work. Join us and make a positive impact on thousands of lives in our communities!