Case Manager/Family Support Worker, Gardner

About the role

The Case Manager/Family Support Worker will provide community-based direct care services to children, adults, and families. Services include crisis stabilization, ongoing support, and case management through the state's Children's Behavioral Health Initiative. The primary goal is to alleviate mental health issues and strengthen family structures.

Responsibilities

• Provide skills training and assistance in daily living activities, including basic living, interactive, and parent skills.
• Aid in developing communication and conflict resolution skills and serve as a role model for interpersonal relationships.
• Support parents in meeting children's daily needs; observe and document child growth and development.
• Facilitate family advocacy needs; mediate as necessary.
• Counsel and provide intensive support during psychiatric crises or periods of transition.
• Assist consumers in identifying and accessing appropriate mental health and medical services.
• Develop and maintain a natural support network of family and friends.
• Provide transportation for consumers as appropriate, following program guidelines.
• Maintain appropriate contacts with family members, other helpers, outpatient therapists, and others to support consumers.

Requirements

• Bachelor's degree in a mental health field.
• Experience working with children and families.
• Valid driver's license and reliable transportation.
• Bilingual candidates are strongly encouraged.

Qualifications

• Positive attitude and resilience.
• Effective communication and collaboration.
• Self-awareness and prioritization.
• Accountability and feedback integration.

Skills

• Basic living skills training.
• Communication and conflict resolution.
• Parenting and interpersonal skills.
• Crisis intervention and support.
• Consumer advocacy and mediation.
• Transportation coordination.
• Natural support network development.

Benefits

• Competitive salary range: $38,000 - $44,000/year.
• Full health and dental coverage.
• Free continuing education units (CEUs) for in-house training.
• Adequate paid time off.
• 403B retirement savings plan.
• Employee referral bonuses.
• Group rate supplemental insurance.
• Premier Employee Assistance Program (EAP).
• Personal cell phone plan discounts.
• A flexible, supportive work environment fostering collaboration.

Pay

$38,000 - $44,000/year

Schedule

Flexible schedule to accommodate the needs of clients and families.

Our Agency

At Clinical & Support Options, Inc., we are a dynamic behavioral health organization serving Western Massachusetts since 1970. Our mission is to provide comprehensive support to individuals and families. We have over 650 multi-disciplinary staff and offer a variety of training opportunities, including Trauma Informed Care, Motivational Interviewing, and Mindfulness Skills.

What We Offer

• Training in trauma-informed care, motivational interviewing, mindfulness skills, and more.
• Competitive salaries.
• Full health and dental coverage.
• Free continuing education units (CEUs) for in-house training.
• Adequate paid time off.
• 403B retirement savings plan.
• Employee referral bonuses.
• Group rate supplemental insurance.
• Premier Employee Assistance Program (EAP).
• Personal cell phone plan discounts.
• A flexible, supportive work environment fostering collaboration.

EEO/AA

We are committed to equal employment opportunity and affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.