CBHC ESP Counselor, Florence

About the role

CSO is looking for Counselors to work in our CBHC (Community Behavioral Health Clinic) Emergency Services Program (ESP) in Florence. Our Emergency Service Programs (ESPs) offer clients behavioral health assessments, intervention and stabilization (for youth, families and adults,) 24-hour availability, and are a preferred alternative to hospital emergency departments. We provide daily assessment and brief counseling, case management, nursing support and peer support.

Responsibilities

• Provide supportive, therapeutic counseling and safety for clients utilizing the program
• Absorb and document clients’ activities of daily living, including self-care, cooking, recreation, and medication administration
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication administration and documentation according to individual treatment plans and, for overnight shifts, following program procedures for clients
• Function as an active member of the Treatment Team, on a day-to-day basis, in the therapeutic setting including: Monitor respite clients, including hourly bed checks and documentation, and provide closer observation as needed
• Answer and direct crisis telephone calls according to established procedures and as required for program support
• Prepare daily evening meal for clients and staff if working the evening shift
• Present cases to insurance companies and obtain prior approvals as assigned

Requirements

• Bachelor’s Degree with 2 years of experience working with similar populations
• High School Diploma and/or Associate's degree may be substituted for 5 years of experience
• Valid Driver's license and reliable transportation required
• Bilingual candidates are strongly encouraged to apply

Qualifications

• Positive - maintaining resiliency and focusing on solutions
• Respectful - collaborating and effectively communicating
• Insightful - demonstrating self-awareness and effectively prioritizing
• Conscientious - taking accountability and applying feedback

Skills

• Supportive, therapeutic counseling skills
• Documentation and record-keeping proficiency
• Effective communication and interpersonal skills
• Ability to handle crisis situations
• Knowledge of trauma-informed care and motivational interviewing

Benefits

• Competitive salaries
• Full health and dental coverage
• Free CEUs for in-house training
• Ambitious paid time off
• A 403B retirement savings plan
• Employee referral bonuses
• Group rate supplemental insurances
• A premier employee assistance program
• Personal cell phone plan discounts
• A flexible, supportive work environment fostering collaboration

Pay

$38,000-$44,000/year

Schedule

2nd shift

What We Offer

• Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more

Our Agency

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families.

EEO/AA

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law.