Relief Overnight CBHC ESP Counselor, Greenfield

About the role

CSO is seeking Relief Counselors to join our Community Behavioral Health Clinic (CBHC) Emergency Services Program (ESP) located in Greenfield. The ESP provides behavioral health assessments, intervention, and stabilization services for youth, families, and adults, offering a preferred alternative to hospital emergency departments.

Responsibilities

• Provide supportive, therapeutic counseling and safety for clients utilizing the program
• Assist clients with activities of daily living, including self-care, cooking, recreation, and medication administration and documentation according to individual treatment plans
• Function as an active member of the Treatment Team, monitoring respite clients, conducting hourly bed checks, and providing closer observation as needed
• Answer and direct crisis telephone calls according to established procedures
• Prepare daily evening meal for clients and staff if working the evening shift
• Present cases to insurance companies and obtain prior approvals as assigned

Requirements

• Bachelor’s Degree with 2 years of experience working with similar populations
• High School Diploma and/or Associate’s degree may be substituted for 5 years of experience
• Valid Driver's license and reliable transportation required
• Bilingual candidates are strongly encouraged to apply

Qualifications

• Current shifts available are overnight
• Starting pay: $18.50/hour
• Premium shift pay available for overnights

Skills

• Positive attitude
• Resilience
• Effective communication
• Self-awareness
• Accountability
• Feedback application

Benefits

• Training in Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more

Pay

• $18.50/hour starting pay
• Premium shift pay available for overnights

Schedule

• Overnight shifts available

Agency Information

• Founded in 1970, Clinical & Support Options, Inc. (CSO) is a dynamic behavioral health organization serving Western Massachusetts.
• We have offices in Springfield, Northampton, Greenfield, and beyond.
• We are dedicated to providing comprehensive support to individuals and families.
• Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment.
• We are the fastest-growing Behavioral Health agency in Western Massachusetts.
• We encourage you to check us out!

About CSO

• CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024, and 2025.
• We are committed to fostering a culture of excellence and partnership within our community.

EEO/AA

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